Network Equipment Upgrade Winter 2019

The core networking equipment that services the entire Manhattan College community will be upgraded Thursday and Friday, December 26th and 27th 2019.

What is changing?

Three major pieces of networking equipment are being upgraded to more modern and higher-performing equipment. From an end user perspective, Internet and Intranet services will not change because of this upgrade. All changes will be made behind the scenes.

Why are these changes being made?

Manhattan College IT Services is committed to providing the best experience on both the wired and wireless networks across campus. We are also committed to keeping our technology secure, reliable, and up-to-date. The current equipment is nearing its End-of-Support (EOS) and End-of-Life (EOL) dates. Vendors have a set EOS and EOL schedule they use for all hardware. As hardware reaches its EOS and EOL dates, the reliability of the equipment begins to significantly diminish while the cost to own and operate can rise with respect to service costs, power consumption, and the lost hours of productivity we need to maintain aging hardware. Vendors will also no longer support the equipment nor will continue to create upgraded and secured firmware patches. 

When is this change occurring?
This upgrade is scheduled to commence December 26, 2019 at 6am and will continue through December 27, 2019. Maintenance should be complete by Saturday, December, 28, 2019.
ITS will do everything they can to conduct this maintenance on December 26-27 when there will be less of an impact to the campus community, however, if there is inclement weather, i.e. blizzard, this maintenance will be pushed until Saturday and Sunday, January 4-5, 2020.

What will be affected during the maintenance period?

Internet, both wired and wireless, on campus will be completely down throughout the entire maintenance period. Services affected include the following:
  • Phones on campus (to include voicemail)
  • Emergency blue light phones
  • Banner
  • Door access controllers
  • Point-of-sale (POS) terminals
  • Password resets and account activation
  • VPN
Users off campus will still have access to the following:
  • GMail
  • Parts of Moodle