ISP Maintenance Thursday March 1 through Monday March 5

Our primary ISP will be performing maintenance to a large fiber optic splice block in Manhattan during the upcoming weekend.  Manhattan College's primary internet connection runs through this block and will be off line for the duration of the maintenance.

In preparation for this, we will be switching over to a backup connection Thursday, March 1, at 6am and remaining on the backup connection for the duration of the maintenance. 

Most services should not be disrupted though we may see some degraded performance during heavy use times.

We are doing everything in our power to make the switchover and operation as seamless as possible. We appreciate your patience. 

Malware Incident In Computer Labs

Late in the week of February18th, the ITS department was notified of malware that had been installed in many of the computer labs.

The malware was investigated and found to be a crypto currency miner that had been installed via unauthorized access to the lab machines. After analysis, we do not believe any risk was posed to other accounts or users.

The malware has since been removed, and we are in the process of re-imaging the labs to be on the safe side.

The method by which the attacker gained access has been closed and ITS is working to ensure this does not happen in the future.

We apologize for any inconvenience that this has caused.

Article Highlighting Manhattan College IT's Use of Student Employees

See this article highlighting how Manhattan College ITS utilizes Student Employees.

COMPLETE: Planned Network Maintenance February 27th at 6am

UPDATE: as of 7:45am, this maintenance was completed successfully.

ITS will be testing our backup Internet Service Provider (ISP) connection Tuesday, February 27, 2018 from 6am-7:45am. This testing is to prepare for the main ISP outage occurring on March 2, starting at 9pm.

This planned network maintenance will cause brief network outages for both the wired and wireless networks throughout the campus. This will be the last test before the main ISP outage occurring on March 2nd. This testing is to verify that our backup ISP will work as intended for the duration of the maintenance period from 9pm March 2 until 9pm March 3. 

If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973. We apologize for any inconvenience that this may cause.

COMPLETE: Planned Network Maintenance February 20th at 6am

UPDATE: The network maintenance was completed successfully by 7:35am.

ITS will be testing our backup Internet Service Provider (ISP) connection Tuesday, February 20, 2018 from 6am-7:45am. This testing is to prepare for the main ISP outage occurring on March 2, starting at 9pm.

This planned network maintenance will cause brief network outages for both the wired and wireless networks throughout the campus. 

If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973. We apologize for any inconvenience that this may cause.

COMPLETE: Horan Hall - Brief Network Outage 2/20 at 10am

UPDATE: At about 11:15am, this network maintenance was completed successfully.

Physical Plant will be conducting a generator test in Horan Hall Tuesday, February 20th at approximately 10am.

There will be two brief outages, one while switching to generator power, the other while switching back to main power.

This will not affect the rest of campus.

ITS Closed During Career Fair

All Client Services offices will be closed Tuesday, February 13 from 1:00-4:00 pm so our student employees (STARS) are able to attend the 2018 Spring Career Fair.  Please plan accordingly. For emergencies only, which includes classroom issues and major outages. Please call x7973 for assistance. 

Audio Visual Updates in O'Malley 100

Audio Visual Technology Enhancements have been made in the O'Malley Library. A Crestron Control Unit, which is the most up to date and easy to use podium set up for learning spaces, has been installed in O'Malley 100, also known as the "Alumni Room." The Crestron Control Unit is in a new podium. The room upgrade also includes:

• New Projector screen 
• New Laser projector

O'Malley 100 now has the option of a different orientation set up to accommodate the new projector screen.  If you wish to use the screen for a presentation, the chairs are set up facing the left wall as you enter the room.  The room is an excellent gathering place as it holds up to 75 guests.

Click on link O'Malley 100 Podium Guide for more details.

12:10pm Feb 8, 2018 MOODLE system down for emergency maintenance

The moodle system is currently offline for emergency maintenance.
We expect the maintenance to last less than one hour.

COMPLETED: Papercut Printing Maintenance: Sunday, February 11th, from 11:00 PM to 12:00 AM

Update: Maintenance has been completed. Printing is back in service as of 1:00 AM February 12th.

ITS will be performing printer server maintenance on Sunday, February 11th at 11:00 PM. The maintenance is expected to take around one to two hours. Printing will be suspended during the duration of the maintenance.

We apologize for any inconvenience that this may cause. If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973.