ITS Strongly Recommends Against Windows 11 Update

At this time, if you are currently using Windows 10, ITS strongly recommends AGAINST making the free upgrade to Windows 11. 

There are a series of bugs that are impacting system usability. Microsoft has changed the standard layouts of key system elements, like the start menu and taskbar, which has been reported to cause confusion. Some internet networking software from Intel and AMD isn’t working properly on Windows 11, resulting in significant internet slowdowns. 

ITS recommends: That you wait for Microsoft to patch these issues before upgrading on your device. We will update the community if this recommendation changes. 

For more information about bugs from Microsoft, click the following link: https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2

Campus-Wide Wireless Upgrade - 2/13 from 7am - 2pm

 In order to maintain a safe, secure, and reliable wireless network, ITS will be upgrading the core equipment of our wireless infrastructure. This will occur on February 13th and is expected to last from 7am - 12pm This maintenance will cause the wireless network to be down during the duration of the maintenance period and will affect devices that generally connect to the wireless network, including Kramer devices in classrooms. This maintenance will not affect the wired networks across campus.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

UPDATE: This event has been moved to Sunday, the 13th.

UPDATE: This Maintenance has been completed as of 7:25 AM.

ITS: New Student Employment Opportunities

  ITS is hiring and looking to fill the following 3 student positions ASAP: 

• Technical Writer is responsible for helping the Technology Training Coordinator create documentation and training for various technologies, software, programs, devices, and equipment, etc. This position will also aid in monitoring the colleges first ever chatbot and its transcripts, weekly.  For a more detailed description please check the Student Employment website for this listing.
  
  

• Client Services Technician The primary focus is to support the Manhattan College community's technology needs. The Client Services Technician (CST) performs daily operations of the Client Services office, including checking student email, checking ticketing, answering the phones, and greeting clients in the office. Other responsibilities include but are not limited to: consulting, training, supporting faculty and students; writing technology based documentation; self evaluation and assessment of client services skills and knowledge; assist colleagues; and troubleshooting. Additional responsibilities to be determined by Supervisors depending on the needs of the office. Training is provided. For a more detailed description please check the Student Employment website for this listing.
  


• Operations Representative The primary focus is to support the Manhattan College community's technology needs. The Operations Technician performs the daily tasks of the Operations office. We are an escalation team that works to maintain ITS owned equipment in all classrooms and computer labs throughout the entire campus. Main day to day tasks include: checking ticketing, room checks for all classrooms and computer labs, troubleshooting any issues that are escalated to the team, projector maintenance, replacing cabling in the ceiling/wall between projector and wall port, updating inventory for any new equipment, imaging, control unit maintenance (Pixie, Hall Research, Crestron). Other responsibilities include but are not limited to: research, training, writing/updating technology based documentation (Knowledge Base articles), self evaluation and assessment of operations skills and knowledge, and assist colleagues. Additional responsibilities to be determined by Supervisors depending on the needs of the office. Training is provided. For a more detailed description please check the Student Employment website for this listing.
  
  
   Please feel free to pass this on to anyone at Manhattan College who is eligible to apply or advertise. Thank you!