Tech Tip Shortcuts

 Keyboard shortcuts are a great way to save time in your daily work. Please review this article on keyboard shortcuts.

Basic Computer Troubleshooting Tips and Tricks

• A great first step is to turn the device off and back on again. 
• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution. 
• Check the device manufacturer support page. 

Tech Tip Shortcuts

Keyboard shortcuts are a great way to save time in your daily work. Please review this article on keyboard shortcuts.

Basic Computer Troubleshooting Tips and Tricks

• A great first step is to turn the device off and back on again.

• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution.

• Check the device manufacturer support page.

Tech Tips Shortcuts

 Keyboard shortcuts are a great way to save time in your daily work. Please review this article on keyboard shortcuts.

Basic Computer Troubleshooting Tips and Tricks

 

• A great first step is to turn the device off and back on again.

• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution.

• Check the device manufacturer support page.

Tech Tip: Pin Messages in Google Meet so that Participants Joining After the Message Was Sent Can See It

 Below is copied from the Google Workspace Blog.

 

 

Updates

This official feed from the Google Workspace team provides essential information about new features and improvements for Google Workspace customers.

Pin chat messages in Google Meet

Wednesday, January 31, 2024

What’s changing 

You can now pin messages to the top of the meeting chat. Pinned messages will appear for all users, even if they join the meeting after the message was initially sent. This makes it easy to ensure that important messages - like links to presentations - are displayed prominently and easily accessible by meeting participants.

 

 

Getting started

• Admins: There is no admin control for this feature.
• End users: 
  • Meeting participants can pin and unpin their own messages. Meeting hosts can unpin anyone’s message.
  • You can pin a message by hovering over it in the chat window and selecting the pin icon. Visit the Help Center to learn more about sending chat messages.

 

Use the pin icon to pin or or unpin a message.

Resources

• Google Help: Send chat messages to video meeting participants

Save your tab groups for later

With the latest Google Chrome update you can save and open tab groups across desktop devices when you need them. This makes it easier to clean up your tab strip and focus on the thing you need to get done, right now.

Right-click a Tab and select Add tab to group.

Turn on Save group and your group will appear in the bookmarks bar.

To remove the group from your tab strip but keep it for later, right-click the group header and select Hide.

On a different desktop device, sign-in and see your groups in the bookmark bar.

Tip: In the tab strip, click the group header to collapse the group.

Taken from Google's what new in Chrome page that shows at latest update.

Basic Computer Troubleshooting Tips and Tricks

•  A great first step is to turn the device off and back on again.

• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution.

• Check the device manufacturer support page.

Quickly Test a Banner Communication Manager (BCM) Email Template

 Check out our latest article on how to quickly test a BCM email template.

Google Meet hosts can pin multiple tiles for all meeting participants

 

What’s changing 

If you’re a meeting host or co-host, you can now pin up to three specific tiles for all meeting participants. By doing so, you can help ensure the meeting is focused on key presentations and speakers. This is especially helpful for large meeting scenarios like webinars where hosts need to focus everyone on particular content. Note that meeting participants can unpin these tiles on their screen if they wish.

This feature will be available for Google Meet on the web and mobile devices.

Getting started

• Admins: There is no admin impact or action required.
• End users: Visit the Help Center to learn more about pinning content in Google Meet.

Rollout pace

• Rapid and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on February 5, 2024

Availability

• Available to all Google Workspace customers

Resources

• Google Help: Pin or mute Google Meet participants

Copied from: https://workspaceupdates.googleblog.com/2024/02/pin-multiple-tiles-for-meeting-participants-google-meet.html

Tech Tips Keyboard Shortcuts

 Keyboard shortcuts are a great way to save time in your daily work. Please review this article on keyboard shortcuts.

Tech Tip Data Retention with Google Drive Shared Drives

The best practice with saving files that are important to the institution or department, is to store these documents in a Google Drive Shared Drive. Learn more about Shared Drives.

Keyboard Shortcuts

Check out our new article reviewing Keyboard Shortcuts.

Basic Computer Troubleshooting Tips and Tricks

 

• A great first step is to turn the device off and back on again.
• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution.
• Check the device manufacturer support page.

Susie's Tech Tips #3: Home WiFi Tips

As we continue to work remotely from our personal devices and technologies, it is important that we remember that the WiFi we are accustomed to having access to at the college is not the same as at home. 

ITS would like to offer some tips that might be helpful in getting the most out of your personal internet connection! 

1. Consider if your internet is really the issue. The issue might actually be the device you are using. A good way to test this is to restart the device you are using, and see if you are able to better connect to your internet. Sometimes all it needs is a restart. 

2. Determine the speed of your internet by running a speed test. This is easy and can be done by getting whatever device you are using as close to your router as possible. Next, turn the WiFi on your device off and then back on again. Once that is done go to speedtest.net, and there you can run a very quick test. For sufficient WiFi your speed should have at least 10 mbps download and 5mbps upload for watching videos and video conferencing. 

3. Make your WiFi more accessible. Wifi can be thought of similarly to music coming out of a speaker. The closer you are to it the more clearly you can hear it. You should consider moving your router. Sometimes the shape of your home can create a barrier for your wifi, and moving it to a more central location in your home, or closer to where you are working could help alleviate some of your connection issues. 

4. "Have you tried turning it off and then back on again?" A timeless question, that although seems trivial, holds quite a bit of power. Resetting your router and leaving it off for 15-30 seconds  can be a very helpful and successful troubleshooting tool for connectivity issues. 

5. Get the most out of your Internet Service Provider (ISP). Ask about upgrading your service, or updating your modem. Additionally you might want to consider doing some research and seeing what the BEST ISP in your area is, and switching to that ISP if you are not already using them. 

6. Preserve and persevere! If you have done everything you possibly can and are currently working on the fastest WiFi that you are able to receive, then you must preserve the bandwidth that you have. This means that you have to do things such as turning off anything that uses a lot of data, like iCloud or Dropbox, turning off your camera when video chatting, or using your phone as a personal hotspot and tethering it to your computer. 

To find out more about these tips and others like them please reference this article. 

If you have a moment, it would be greatly appreciated if you could fill out this form to provide feedback or ask questions about this tip!