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Tuesday, December 17, 2013

Self-Service, Degreeworks, and Banner System Maintenance

From approximately Noon to Midnight today, the following systems will be offline for critical software updates:

- Self-Service
- Degreeworks
- Banner

Starting at Noon and for the duration of the outage, users will not be able to access systems such as Banner self-service to perform such tasks as submitting or checking grades.  Users are asked to wait until normal processing is expected to resume around midnight.  The community will be notified if the system is available earlier. Access to those systems via the myMC portal will also be affected.

Access to other JasperNet services including Email, Moodle, and Home server will be unaffected.

Although the timing of this upgrade is not optimal, it is a requirement in order to continue processing important College tasks including Financial Aid for next year and was delayed as long as possible to avoid interruption during the semester.