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Monday, August 24, 2015

Recap: August 21st Network Maintenance

On Friday August 21st, ITS conducted network hardware maintenance during a scheduled internet
outage window from 7am to 8am.  During this hour we successfully replaced the edge firewall, a key piece of network infrastructure, with a higher performance and hardware redundant system.  This enables more reliable internet connectivity and greater throughput while enabling us to perform maintenance with fewer network outages.

We did experience some lingering network issues until approximately 9:30 am while we tuned the new hardware to meet our specific network needs.  We have been monitoring network performance throughout the weekend and will continue to do so during the coming weeks.

Thank you for your patience while we constantly work to build a more reliable, high performance network infrastructure.

Reference:  August 21st Maintenance Notification:
http://itsblog.manhattan.edu/2015/08/internet-outage-friday-august-21-7am-to.html