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Sunday, December 13, 2015

SERVICE RESTORED: Overlook Manor

Network service has been restored to Overlook Manor.  Services started coming back online between 5:00-5:30PM.  All services were restored by 5:30PM including JASPERNET WIFI.  The cause of the issue was a failed fiberoptic transceiver.  A replacement part was obtained from another network location on campus and installed around 4:30PM.

Residents of Overlook Manor who are still unable to connect to JASPERNET WIFI should contact ITS by emailing ITS@manhattan.edu with the subject "Overlook WIFI".  ITS will be monitoring correspondence for the remainder of the evening.