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Monday, February 20, 2017

RESOLVED - Temporary One Card Outage

An issue caused the One Card database to hang late Sunday evening, affecting the POS and Verify stations on campus.

The database was brought back online around 8:40 am this morning.

The issue has since been diagnosed and a fix has been successfully tested on our test environments.

ITS has put a temporary fix in place that will prevent this from happening again. We are also working on scheduling the necessary system maintenance on our production environment to permanently resolve this issue.