Pages

Monday, August 22, 2022

ITS Priority Support for Aug 29th-Sept 16th

ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 29th - Friday, September 16, 2022.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Additionally, please take note of the following office limited support and closure times for our Client Services offices. We appreciate your understanding as during these times you might experience some delays in response time. 


RLC Office (South Campus) 


  • Limited Staffing

    • Monday: 7:30am - 1:30 pm, 2:30pm - 6:00 pm

    • Tuesday: 12:00pm - 3:30pm

    • Thursday:  7:30am - 1:30pm, 3:30pm - 6:00pm 

    • Friday: 7:30am - 10:00am

  • Physical Office CLOSED (No Walk Ins. Time for ticket resolution may be longer than normal.)

    • Monday: 6:00pm - 7:00pm

    • Tuesday: 12:00pm - 1:00pm, 6:00pm - 7:00pm

    • Wednesday: 7:30am - 9:00am, 6:00pm - 7:00pm

    • Friday: 7:30am - 8:00am


Jasper Office (North Campus)


  • Limited staffing  

    • Monday: 7:30am - 9:30am; 3:00 pm - 7:00pm

    • Wednesday: 7:30am - 11:00am

    • Thursday: 9:30 am - 11:0 am

    • Friday: 3:00pm - 5:00 pm

  • Physical Office CLOSED (No Walk Ins. Time for ticket resolution may be longer than normal.)

    • Monday: 1:15pm - 3:00pm

    • Tuesdays: 7:30am - 12:30pm

    • Wednesdays: 3:15pm - 5:00pm 

    • Thursdays: 7:30am - 9:30am, 1:15pm - 3:00pm 


These dates / times are subject to change and we will update the community with any changes as they happen. We apologize for any inconvenience.