Reminder Tech Lunch October 30th 12-1PM Cafe 1853

Have a technology question that you have been wanting to ask ITS?

 Have a question about Moodle or Gmail?

Members of ITS will be available in Cafe 1853 from 12:00PM - 1:00PM on October 30th to answer questions that you may have about the following topics.

Topics:

Moodle

Google Apps

Technology Support

Instructional Technology

Systems

Network

Security

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Self Service

Client Services Improved Telephone Response Time

The ITS department continues to improve upon our level of service.  We worked hard to increase the amount of Client Services Technician coverage this semester.  Also, due to the Telephone Upgrade we were able to implement the ability to call all Client Services locations at once.  The pairing of these two initiatives has allowed us to guarantee an improved response time to requests made via x7973.  Click here for more information.

How to Backup/Restore Bookmarks

All modern web browsers, such as Google Chrome and Mozilla Firefox, offer options for backing up your bookmarks and even browsing history. This allows for easy transfer of bookmarks between different computers and restoring bookmarks to your web browser in the event of a software malfunction. Please click here for a step-by-step guide on backing up your bookmarks.

Reminder Tech Lunch October 21st 12-1PM Cafe 1853

Have a technology question that you have been wanting to ask ITS?

 Have a question about Moodle or Gmail?

Members of ITS will be available in Cafe 1853 from 12:00PM - 1:00PM on October 21st to answer questions that you may have about the following topics.

Topics:

Moodle

Google Apps

Technology Support

Instructional Technology

Systems

Network

Security

Reminder Tech Lunch October 15th 12-1PM Cafe 1853

Have a technology question that you have been wanting to ask ITS?

 Have a question about Moodle or Gmail?

Members of ITS will be available in Cafe 1853 from 12:00PM - 1:00PM on October 15th to answer questions that you may have about the following topics.

Topics:

Moodle

Google Apps

Technology Support

Instructional Technology

Systems

Network

Security

Self Service Jaspernet Login Link - Time Out

Login to Self Service using your Jaspernet ID?
Ever notice that when it times out it defaults to the CWID and PIN login?
This has been resolved!
You can now click the link at the top to re login with your Jaspernet ID

Upgraded Smart Classrooms

Continuing with the Smart Classroom initiative, six more classrooms underwent major renovations this summer!  This was a major collaborative effort from multiple departments.  Our improvements focused on community feedback requests and future proofing the classrooms.

Upgraded Features:

• Podium Control System
• More Input Options
• HDMI Compatibility
• Descriptive Buttons
• Larger Podium Space
• Pullout Keyboard and Mouse Shelf
• USB charging ports
• Stronger Monitor Mount
• Dell Wyse Thin Client

NEW CONTROL SYSTEM

Upgraded Rooms:

• DLS 312
• DLS 307
• MGL 312
• MGL 307
• Hayden 201
• Hayden 202

Thin Client Technology
Not to delve too deep into specifics, but the Thin Client technology is pretty interesting.  These mini computers are fairly low powered machines that are capable of running some robust software.  This is possible through application virtualization.  All processes like Excel and PowerPoint run on Manhattan College servers and display on the Thin Client as if they were running locally.  With application virtualization, you can reduce the cost of computer hardware upgrades because all of the processing power needed for future apps is required of the server not the Thin Client.

Adobe Software - Customer Security Announcement

Last week, an Adobe blog post detailed a security breach.  2.9 million customer records may have been compromised.  Is your Adobe account one of them?

 

Please note that this was a breach of Adobe corporate systems, not Manhattan College.  Neither JasperNet accounts nor campus systems are affected by this breach.  You will not be affected if you have used Adobe software on campus or at home.  This notice applies only to persons with user accounts with Adobe.com.

What should you do?

 

First, don't panic.  Especially if you have never interacted with Adobe.

If you have an Adobe account (e.g., acrobat.com, Creative Cloud, etc.) then, change your password.

Self Service Outage Resolved

The outage affecting Self Service has been successfully resolved.  Thank you for your patience.

Self Service Outage

Currently the Manhattan College Self Service page is inaccessible.  We are aware of the issue and working to resolve as quickly as possible.  Once the issue has been resolved we will notify the community.

Please note that links to self-service are functional once you login to the portal - http://myMC.manhattan.edu

 

Self-service can also be accessed via the link below for the duration of the outage:

LINK TO SELF-SERVICE

Reminder Tech Lunch October 11th 12-1PM Cafe 1853

Have a technology question that you have been wanting to ask ITS?

 Have a question about Moodle or Gmail?

Members of ITS will be available in Cafe 1853 from 12:00PM - 1:00PM on October 11th to answer questions that you may have about the following topics.

Topics:

Moodle

Google Apps

Technology Support

Instructional Technology

Systems

Network

Security

Web Browser Sync

Google Chrome and Mozilla Firefox are two widely used web browsers that offer the option of a full synchronization of bookmarks, tabs, history, and other web browser preferences. This information can then be imported to Firefox or Chrome on another computer or mobile device by simply signing in. Click here to see instructions for setting up Chrome and Firefox Sync.