Dorm Wired Changes

Campus Community,

Over the last year, Information Technology Services (ITS) has been monitoring the wired port ethernet use in the dorms. It has been found that less than one-fourth (¼) of the wired ports are in use across all five dorms on campus as more and more people moved towards wireless Internet connections. The resources it takes to manage all of the equipment that services these network jacks has been increasing over the years. In order to reduce this maintenance cost, ITS will be disconnecting all wired ports in Horan Hall, Lee Hall, and Chrysostom Hall only starting the week of September 16th, 2019. Offices within these dorms will not be affected. If a student or RA has already put in a request to continue using the wired ports in their dorm room, these will continue to stay active for the current academic school year. This change will not affect the wireless network in any way nor will it affect any other building on campus.

If any student would like to use the wired ports in their dorm room, please put in a ticket with ITS. There are several ways to put in a ticket with ITS:

• Emailing us at its@manhattan.edu
• Calling us at 718-862-7379
• Visiting one of the Client Services offices (north end of Jasper Hall or within RLC 103 computer lab), or
• Clicking Request Service at this link

Thank you for your understanding in this matter and good luck in your future classes!

-Network Engineer, ITS, Manhattan College

Dorm Wifi Feedback Form

Students, welcome back to another semester here at Manhattan College! 

Over the last year, ITS has been making strides to improve the wireless networks across all of campus, including in all of the dorms. Last summer, ITS was able to upgrade all of the wireless access points in Overlook Manor and this summer, the Networking Team worked diligently to upgrade the wireless access points installed throughout Jasper Hall, Chrysostom Hall, Lee Hall, and Horan Hall in hopes to improve the wireless reliability and stability. If you are experiencing any wireless issues in your dorm, please let us know by filling out the Dorm Wifi Feedback form! These forms greatly help us improve wireless in the dorms.

There are a couple of ways you can access the form to provide your wifi feedback:

• You can visit the following link to access the form: https://go.manhattan.edu/dormwifi

• Access the form from the GlanceMC app, found under the Featured Links section