Update 3/25/24 10:39AM:
The outage has been resolved. Affected services are back up and running.
ITS is aware of an outage currently affecting logging into computers in computer labs, classrooms, and Remotely. This same outage is also affecting VPN access. We will send another notification when we have more information.
UPDATE: This issue has been resolved as of 11/8/23 and all users are able to login. Should any issues persist, please contact its@manhattan.edu
When logging into Remotely, first time users of the service may experience an issue where they are unable to login. ITS is aware of this issue and is actively working on a fix. ITS will notify the community once the issue is resolved.
Update: As of approximately 10:00am the issue with SPSS on Remotely has been resolved. Remotely is up and running. Should you have any further issues, please contact ITS at its@manhattan.edu.
Update: As of 8:39PM the issues with Remotely login has been corrected. The issue with SPSS loading remains.
We are aware of a Remotely outage that is currently ongoing. We will be investigating this morning and providing an update when more information is available.
Update: This maintenance has been completed as of 10:40 AM.
In order to ensure a high quality of service and to prevent service outages in the future, ITS will be performing maintenance on some of our infrastructure equipment. We'll be performing this maintenance on Friday, July 30th from 9am-11am. This maintenance will cause an outage on some services, such as Remotely, Banner, and VPN access.
We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.
UPDATE: This maintenance has been completed as of 8:10 AM.
In order to ensure a high quality of service and to prevent service outages in the future, ITS will be performing maintenance on some of our infrastructure equipment. We'll be performing this maintenance on Saturday, April 24th from 7am-8:30am. This maintenance will cause an outage on some services, such as Remotely, Banner, and VPN access.
If you have any questions or concerns, please contact ITS at its@manhattan.edu or by calling 718-862-7973.
In order to provide a better experience for remote learning and computing, ITS is transitioning away from Apporto and switching to the Manhattan College Remotely Platform. You can access Remotely by going to https://remotely.manhattan.edu, and logging in with your Manhattan College Credentials. More information about logging into Remotely can be found in this Knowledge Base article.
On Remotely, you can access any computer lab and software that you would by visiting a computer lab in person. For a list of what software is available and where, please refer to this Knowledge Base article.
Users will be able to log in to Apporto until 4:30PM Monday, October 5th, 2020 in order to move any saved files off of Apporto. Files can be backed up using Google Drive. After this time, users will no longer be able to log in to Apporto and any files saved there will be lost. Please note that during this time, software on Apporto will not work.
If you have any questions, please contact ITS at its@manhattan.edu.