COMPLETE: Planned Network Maintenance - Aug 5, 6am

COMPLETE: As of 6:45am, this planned maintenance is complete.

ITS will be testing our backup Internet Service Provider (ISP) connection Wednesday, August 5, 2020 from 6am-7:45am. This maintenance is to test our backup ISP connection after our major network upgrade that was completed from July 31, 2020 to August 1, 2020.

This planned network maintenance will cause brief network outages for both the wired and wireless networks throughout the campus. 

If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973. We apologize for any inconvenience that this may cause.

Primary ISP Maintenance - Monday 1/27

Manhattan College's primary Internet Service Provider (ISP) will be conducting emergency maintenance on their network equipment.

Window Start Time: Monday, January 27, 2020 21:00 (UTC-0500)
Window End Time: Tuesday, January 28, 2020 01:00 (UTC-0500)Expected Impact: < 1 hour
Reason: Emergency router hardware upgrade to enhance security and stability

This maintenance will cause some sporadic and intermittent network outages throughout campus, including outages with Banner.

If you have any questions, please call ITS at 718-862-7973 or email us at its@manhattan.edu.

COMPLETE: Primary ISP Maintenance - Thursday 8/8 3am-6am

UPDATE: Our primary ISP has completed their maintenance. 

Our primary Internet Service Provider (ISP) will be conducting system maintenance this Thursday, August 8, 2019 from 3am until 6am in order to upgrade some system firmware.

Window Start Time: Thursday, August 8, 2019 03:00 (UTC-0400)
Window End Time: Thursday, August 8, 2019 06:00 (UTC-0400)
Expected Impact: < 1 hour
Reason: Router software upgrade to enhance security and stability

This network maintenance will cause intermittent Internet outages throughout the maintenance period. ITS will continuously monitor the situation and will provide updates at the conclusion of the maintenance period.

We apologize for any inconvenience that this may cause. If you have any questions, please contact ITS at extension x-7973 or via email at its@manhattan.edu. 

COMPLETE: Campus Network Maintenance - Tuesday 7/9 from 6am-8am

UPDATE: This maintenance has been successfully completed.

ITS will be conducting several maintenances on Tuesday, July 9th from 6am until 8am.

One of our primary Internet Service Providers (ISPs) will be upgrading their network and we will be making some changes on our end in preparation of these upcoming changes.

ITS will also take this time to test and make some network changes within our data center in order to improve network reliability and stability.

These network testing and changes may cause our connection to our primary ISP to go down, however, our backup ISP will take over. Users should see little Internet or connectivity issues during this time, however, there maybe some cases of speed degradation during the maintenance window. 

We apologize for this inconvenience. If you have any questions, please contact ITS at its@manhattan.edu or at extensions x-7973.