Wednesday, February 12, 2025

Basic Computer Troubleshooting Tips and Tricks

  • A great first step is to turn the device off and back on again.

  • In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution.

  • Check the device manufacturer support page.

Thursday, February 6, 2025

ITS Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more. 


Wednesday, February 5, 2025

Semesterly Reminder to Check drive.google.com

 This is your semesterly reminder to make sure that all your files are backed up by checking drive.google.com to make sure that your file sync is working properly. If your files do not show up at drive.google.com they are not properly backed up and are at risk of loss. If you need any assistance, email its@manhattan.edu.


Tuesday, February 4, 2025

Update Desk Phone Caller ID

 This is your semesterly reminder to submit a request if you need the name on your phone caller ID to be updated. Note that the Naming convention is Last Name First Initial (ex: Musal R).

Monday, February 3, 2025

Tech Tip Data Retention with Google Drive Shared Drives

The best practice with saving files that are important to the institution or department, is to store these documents in a Google Drive Shared Drive. Learn more about Shared Drives.

Wednesday, January 29, 2025

Banner Communication Manager Could Help You!

 If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article


If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session.

Tuesday, January 28, 2025

Voicemail to Email

Did you know that you can get your voicemail messages directly at your email inbox? By setting up voicemail to email, you never have to login to the voicemail system to check messages again. To setup voicemail to email now, fill out this form.