The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 6:30AM on Sunday 3/7/21 to implement important system updates. We anticipate that the maintenance will be completed between 6:30AM - 9AM during which time the Moodle system will be UNAVAILABLE.
Thursday, March 4, 2021
Monday, March 1, 2021
Last Spring, ITS at Manhattan College introduced a student developed Chatbot to assist the community with IT related issues. This Chatbot was entirely created by a former STAR, Alberto DeAngelis ‘20, and was designed to bring you quick resolutions with the information you need to resolve potential issues you might encounter!
The Chatbot is running through Google Chat and is easy to install. To install the Chatbot please follow these instructions.
ITS is very excited about the CS&O-ChatBot BETA and would like to encourage you to take advantage of it! We will continue to actively monitor the issues and questions being sent and the feedback being submitted, and update the responses to ensure as many issues and questions as possible, can be resolved.
Sunday, February 28, 2021
The RLC 103C ITS Office will have extremely limited service from March 1, 2021 - March 10, 2021. Our response time during this time period will be longer than usual. On Tuesday, March 2nd and March 9th the RLC 103C office will be closed. Sorry for the inconvenience.If you require assistance, please send an email to firstname.lastname@example.org or call; x7973.
Thursday, February 25, 2021
UPDATE: As of 645am, this maintenance has been completed successfully. Banner and all network services should be back online.
ITS will be conducting campus-wide network maintenance on Saturday, February 27, 2021 from 6am-7am.
In order to replace some faulty equipment, ITS will be conducting maintenance that will cause campus-wide network outages for both wired and wireless. Campus services, such as Banner, will also be affected during this maintenance period. You may notice Internet and services dropping a few times during the maintenance; this is expected.
If you have any questions or concerns, please contact ITS at email@example.com or by calling 718-862-7973.
Tuesday, February 23, 2021
On March 1st, 2021, Manhattan College will terminate @mancol.edu email aliases. The domain manhattan.edu has been Manhattan College’s primary domain since 1996 and the domain mancol.edu has been legacy since that time.
The majority of our community does not use @mancol.edu. During December all users sending email with their @mancol.edu email alias or receiving email with their @mancol.edu email alias were notified of this termination.
Update any mailing list subscriptions, professional online accounts, etc. to use your @manhattan.edu email address and use your @manhattan.edu email address to send email.
If you have any questions or concerns please contact ITS at firstname.lastname@example.org.
Below are precautions to protect you against the threat of ransomware:
- Update software and operating systems. Outdated applications and operating systems are the target of most attacks.
- Never click on links or open attachments in unsolicited emails.
- Backup data on a regular basis. Keep it on a separate device and store it offline.
- Restrict permissions to install and run software applications.
- Enable strong spam filters to prevent phishing emails from reaching you and authenticate inbound email to prevent email spoofing.
- Scan all incoming and outgoing emails to detect threats.
- Configure firewalls to block access to known malicious IP addresses.
Friday, February 19, 2021
The Jasper ITS Office will have extremely limited service February 22, 2021 - March 5, 2021. Our response times during this time frame will be longer than usual. Sorry for the inconvenience.
If you require assistance, please send an email to email@example.com or call; x7973.