Tuesday, June 4, 2024

25Live System Maintenance 1PM Saturday June 22

 Below is copied from email notification sent by CollegeNET:

Dear Series25 customer,

We will perform maintenance on Saturday, June 22, starting at 10:00 a.m. (1:00 p.m. Eastern time). During the maintenance window, no Series25 tools will be available.

Affected Services: All Series25 tools (both Production and Test) including 25Live, Series25 LYNX Interface, 25Live Reports, Group Administration, 25Live Publisher, X25 Analytics, Schedule25 Optimizer, Series25 Pricing, Series25 Data Import, and Eval25.

Action to Take

All Admins: Inform your users not to use Series25 applications during that time until services are restored.

Important Notes

  • Please run all reports prior to 10:00 a.m. (1:00 p.m. Eastern time), including reports that would normally be scheduled to deliver during the maintenance window. Scheduled reports will not be automatically executed after maintenance.
  • No actions are needed to keep your Series25 LYNX Interface operating.
  • If you are still using the TCS interface, please see page 60 of the TCS Academic Cycle document (login required), and let us know if you need help.

We've scheduled this maintenance during a typically slow time for our customers to minimize inconvenience and impact on you and your users. If you have any questions, please contact Technical Support (support@collegenet.com) or your Account Manager (series25implementation@collegenet.com).

Thank you for your patience and understanding while we improve the reliability and performance of your Series25 products and services.

Your CollegeNET Series25 Team

Monday, May 20, 2024

Google Workspace Storage Limits

In 2021 Google announced a storage policy change that eliminated the unlimited Google Workspace storage option.

There are now reports that Google is alerting users with a high storage usage that our organization's storage is approaching 100%. If you have any data that is of a personal nature (i.e., not educational, research, Manhattan College work related), please find a permanent storage solution without involving the college's pooled storage.

This summer a detailed timeline for this project will be announced.

Campus-Wide Wifi Upgrade - 5/21/2024 - 12am-4am

UPDATE: This Maintenance has been completed as of 3:15AM

To maintain a safe, secure, and reliable wireless network, ITS will be upgrading the core equipment of our wireless infrastructure. This maintenance will occur on May 21st between 12am and 4amThis maintenance will cause sporadic outages during the duration of the maintenance period and will affect devices that generally connect to the wireless network, including Kramer devices in classrooms. This maintenance will not affect the wired networks across campus.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Wednesday, May 1, 2024

If You Use Microsoft Outlook to Access Gmail Action Required

 All those who utilize Microsoft Outlook to access their Manhattan College emails must transition to the new login method prior to June 1, 2024. Please review these instructions and reach out to its@manhattan.edu if further assistance is needed.

Tuesday, April 30, 2024

Complete: MCS and ProDev Moodle System Maintenance - Tuesday 4/30/2024 8PM-9PM

COMPLETED: This maintenance is complete. MCS is now avaible.

MCS and ProDev Moodle system maintenance has been schedule to tonight, Tuesday 4/30/2024 from 8PM-9PM to troubleshoot an ongoing urgent issue and may be OFFLINE. The main Moodle system (lms.manhattan.edu) will not be affected.

Monday, April 29, 2024

Moodle Community Server Outage

Update 4/29/24 10:09AM: Moodle Community Server restored.

We are aware of an outage of the Moodle Community Server. We will update the community when more information is available.

Monday, April 22, 2024

ITS Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more.