Friday, May 19, 2023

Ongoing "Student Employment" scam

This morning, another campaign of "student employment" money mule scam emails occurred.

The emails are similar to the following

Thursday, May 18, 2023

**UPDATE** Degree Works Upgrade - Responsive Dashboard is Complete

Dear Colleagues,

The Degree Works 5.1.1 (Responsive Dashboard) Upgrade has been completed on schedule.
Thank you all for your cooperation with regard to this mandatory upgrade.

I hope everyone enjoys this Memorial Day Weekend!



Dear Colleagues,

A planned upgrade to Degree Works version 5.1.1 (Responsive Dashboard) is scheduled to begin on May 26th at 9:00 pm.

Please know that Degree Works production will be offline between May 26th (9:00 pm) through May 29th (12:00 pm).

Once this upgrade is completed, the Degree Works Classic version will no longer be available.

Thank you,

Information Technology Services

Tuesday, May 16, 2023



ITS are planning to upgrade network infrastructure in Memorial Hall next Thursday, 5/25 from 5:30PM to 7:30PM. 

During the maintenance window, some network services in Memorial Hall, including internet access, scanning, and printing, may be unavailable.

Thank you for your understanding and cooperation.

UPDATE 5/25 18:49: Maintenance has been completed. Network connectivity in Memorial Hall is restored. 

Your Feedback Is Needed!

As another semester comes to an end we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.

Google Jamboard is a digital whiteboard that can be used by students, professors, and staff. It has a range of features from digital whiteboards to remote collaboration to video conferencing and more. ITS introduced them on campus during the Summer of 2017 and they are currently located in:

Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why, and how you are using it.

Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why, and how you are using it.

Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the Spring 2022 semester.

Wednesday, May 10, 2023

Summer 2023 ITS Response Times

Due to a severe staffing shortage, there may be longer response times than normal for support beginning the week of 5/14 lasting through the summer. We appreciate your understanding. 

If you or anyone you know is interested in working for ITS, please refer to this link to find out more and apply.

Wednesday, May 3, 2023

How ITS Deals With Phishing Email Campaigns

This afternoon, a phishing email campaign targeted hundreds of Manhattan College individuals. The email resembled the following...

Tuesday, May 2, 2023

Friendly Reminder: Back Up Your Data

With the convenience of the cloud and apps like Google Drive, it’s pretty easy to forget to back up your data. This is just a friendly reminder to do so!

Data on Google Drive:

Make sure that you have all of your data backed up either on your hard drive, a storage device, or a separate cloud storage service.

File Streaming:

If you are using Drive File Stream, it is very important that you are regularly checking to make sure that your data is syncing/saving properly. 

Once you’re logged into your google drive via web browser make sure that any files you worked on using drive file stream are present and up to date. You can access your drive via file stream or web browser on any device

Losing data can be incredibly stressful, but it is preventable! Here are some previously shared tips: 

  • Your critical data should never reside in a single place.
  • The ideal backup strategy will typically include both an online backup service (Google Drive) to ensure your data is secure no matter what happens to your mobile device or computer.
  • Running consistent, automatic backups is a straightforward process that will take a little time to set up and will require even less to maintain.
  • Backups can be configured to run in real time when files on your computer are changed.
  • Routinely test your backup solution to ensure you can recover your data in the event that you do actually need to restore from a backup.
If you have any questions or concerns about this please reference our knowledge base articles or contact the ITS Help Desk for further assistance! 

Information partially taken from: