ITS Ticketing System Outage

Update June 2, 2025 2:13PM. As of about an hour ago, the outage has been resolved by TeamDynamix with a software rollback.

The ticketing system that ITS uses to accept requests is currently experiencing an outage. Until this is resolved, it is best to submit requests via phone 718-862-7973. 

Glance MU App Temporarily Unavailable for Android

While we update our Glance MU App for Android it is unavailable for download at the Play Store. In the meantime, please use https://inside.manhattan.edu/

COMPLETED: [Maintenance] Planned Network Upgrades - All Buildings - 06/28/25

Update 06/28/25 08:24:52: Maintenance has been completed

To enhance network reliability and stability across campus, ITS will be performing critical upgrades to network infrastructure on Saturday, June 28th, between 6:00 AM and 2:00 PM. This maintenance will impact both wired and wireless connectivity across campus buildings.

During the upgrade window, network access in buildings will be temporarily unavailable. To minimize disruption, maintenance will be conducted sequentially, one building at a time. The expected downtime for each building ranges from 20 minutes to 1 hour, depending on the complexity of the required updates.

We apologize for any inconvenience this may cause. If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973

ITS Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more. 

Your Feedback Is Needed!

 As another semester comes to an end we need your help! Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for this semester.

Get on the Same Page as Your Students with the Advising Student Profile

The Advising Student Profile allows you to view the same information as your students in the same exact format. It is a great way to get on the same page when advising students. Check out this article that explains how to access the awesome resource!

ITS Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more.