Thursday, September 24, 2020

Google Services Partially Offline

 As of approximately 9:15PM EDT, a number of Google services are offline - including Meet and Gmail.  ITS will provide updates as more information becomes available.

Autocad License Issue

UPDATE: The issue causing AutoCAD, as well as Maple, to not be licensed on in-person and Remotely computers has been resolved. If you experience further issues, please contact

We are aware of an issue with the Autocad license and have reached out to support.

Free Windows Missing

 We are aware that the option for Free Microsoft Windows is missing from our On the Hub web store.  We have reached out to On the Hub support for more details.

Tuesday, September 22, 2020

Google Meet Livestreaming Capabilities

If you would like to livestream a Google Meet using your email address please review this link in regards to the live streaming capabilities of your Manhattan College gmail account. 

Thursday, September 17, 2020

ITS Client Services is CLOSED on Tuesday, 9/22/20 from 12:00 noon - 4:00 pm

To allow our students to attend the Virtual Career Fair on Tuesday, 9/22/20, all ITS Client Services Offices will be closed from 12:00 noon - 4:00 pm..  We want to empower our students to succeed in their careers.

During this time, we will only address classroom issues; we will not schedule any appointments on this day and time.  

As always, please contact ITS Client Services with any issues you may have, by calling 718-862-7973 or by emailing   

Share Your Feedback With Google!

As Google continues to introduce new features for its products, ITS would like to encourage you to share your feedback with Google. This is a great opportunity to share your thoughts with Google on the products that you are regularly using! 

These products could include but are not limited too: Gmail, Meet, Chat, Docs, Sheets, Slides, Forms, etc,.  

If you are interested in sharing your feedback on the Google products that you use, please use this link to learn how.

Please note that Manhattan College is not a part of this process and has no control or part of the outcome of your feedback. 

Wednesday, September 16, 2020

Daily Symptom Tracker - Issue Reported


Issue has been resolved at 8:22AM.  There was an issue syncing the user list.   The sync issue is now resolved.

ITS is investigating an issue with the Daily Symptom Tracker that is preventing users from getting a new pass for today.  Error Message: “You’ve already completed...”

We will provide an update when a resolution is in place.