Saturday, August 6, 2022

Campus Network Equipment Upgrade - 8/20

  In order to maintain a safe, secure, and reliable network, ITS will be upgrading the core equipment of our network infrastructure. This will occur on August 20th and is expected to last from 6 AM-10 AM. This maintenance will cause our network to be down during the duration of the maintenance period and will affect devices that connect to the internet.


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Friday, August 5, 2022

Banner Maintenance - Downtime

Dear Campus Community,

On August 11th, please be advised that scheduled maintenance will occur between 9:00pm-11:00pm. This will require downtime for Banner and all related services such as Self-Service, Workflow, Banner Communications, Argos etc….

We  apologize for any inconvenience and appreciate your patience.

Information Technology Services 

Wednesday, August 3, 2022

Wifi Issues in Horan

UPDATE: Power has been restored in the Attic.


We are currently experiencing wifi issues in Horan due to power failure. Physical Plant is currently working on this issue. We will keep updating as we have more information.


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Tuesday, August 2, 2022

Campus Network Equipment Upgrade - 8/6

Update: This maintenance has been completed as of  9:37 AM.


In order to maintain a safe, secure, and reliable network, ITS will be upgrading the core equipment of our network infrastructure. This will occur on August 6th and is expected to last from 6 AM-10 AM. This maintenance will cause our network to be down during the duration of the maintenance period and will affect devices that connect to the internet.


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Monday, August 1, 2022

IDVerify.manhattan.edu TLS Incident

UPDATE 10:30AM: TLS incident resolved. Please refresh your web browser tab or restart your web browser to obtain the corrected TLS certificate and settings.


Client Services Requests Phone Only Until Single Sign On (SSO) Fixed

Update: As of 8:38AM Single Sign On (SSO) is back up.

Due to the Single Sign On (SSO) outage ITS Is unable to login to our ticketing system. If you need immediate assistance, please call (718)862-7973. We will update this post when SSO becomes available.

Single Sign On (SSO) Issue Affecting Login to Manhattan College Services

Update: As of 8:38AM Single Sign On (SSO) is back up. 

At approximately 8:00AM today we became aware of an issue with our Single Sign On (SSO) service. This is the service that controls login to the majority of Manhattan College Systems. Any system using your Jaspernet Login is affected (Banner, Gmail, Moodle, etc). Until the issue is resolved, you will be unable to login to these services. If you are already logged in, you will remain logged in until the service times out. We are investigating the issue currently and will provide an update when we have more information.