JasperNet Login Page Maintenance - TONIGHT 9:00-10:00PM

ITS will be applying an update to the JasperNet login page tonight between 9:00-10:00PM.  During this time, we expect a brief interruption of only a few minutes.  During the brief interruption, new login attempts to JasperNet services will be unavailable.  Users already connected to JasperNet services will be unaffected.

Overlook WIFI - Unplanned Maintenance

ITS is currently working to update a configuration in Overlook to resolve an issue affecting wired and wireless connectivity.  Residents of Overlook may experience intermittent interruptions to service as updates are applied.  We expect interruptions in service to be completed prior to 6:00PM.

Updates to Horan WIFI - Monday 10/19

ITS will be updating WIFI coverage in Horan Hall on Monday 10/19.  Additional coverage will be added to each floor.  Residents of Horan may experience brief interruptions to WIFI service as additional capacity is also added to networks that connect Horan WIFI.

Work in Horan is expected to start around 10:00AM on Monday 10/19.  Any brief interruptions to service may happen between 10:00AM and 3:00PM.

Global Handwashing Day - Technology Hygiene

Join ITS in celebrating Global Handwashing Day and promoting good hygiene when using computing devices.   As we approach the winter months and the end of the fall semester, it's important to stay healthy and productive.  One way to prevent getting sick is to practice good hygiene when using shared computers and devices.

Global Handwashing Day is an internationally celebrated day to promote good hygiene through handwashing with soap. At Manhattan College, we are doing our part to extend the concepts of Global Handwashing Day and apply them to the ways that we operate in ITS and handle electronic devices and computers.  One way that we are promoting good hygiene is by providing hand sanitizer dispenser in all campus computer labs.  Personal computer keyboards, mice, and cell phones can be a hotbed for germs as well.  Besides disinfecting these surfaces between uses, handwashing before and after use can significantly reduce the spread of germs when using these devices. For information on cleaning your electronic devices:  http://www.cleaninginstitute.org/assets/1/Page/Computer%20Cleaning.pdf

Global Handwashing Day website:
http://globalhandwashing.org/global-handwashing-day/

Computer Hygiene Information (UK)
http://www.it-care.co.uk/information.htm

Computer Keyboard Hygiene (Healthcare)
http://www.jbsa.mil/News/News/tabid/11890/Article/599128/hand-hygiene-whats-lurking-on-your-computer-keyboard.aspx

JsaperNet SignOn Page - Intermittent Interruptions

JasperNet users access the new JasperNet SignOn page may experience intermittent interruptions during periods of peak utilization while we continue to tune the new system.  ITS has been made aware that some users experienced a temporary error on Tuesday during peak periods of usage.  In the case that you receive an error accessing the new SignOn page, please refresh the page until a permanent solution is implemented.   This issue does not affect JasperNet users AFTER they have successfully signed in to the new page.  Thank you for your patience as we fine-tune this new enhancement.

Update:
ITS has identified the cause of the issue.  We have moved Banner services (INB, SSB, and Workflow) back to the "old" login page as a temporary measure to avoid further interruptions.  A fix has been deployed and is currently being tested.  We hope to move Banner services back to the new login page the week of 10/19.

Updates to JasperNet SignOn Page #GreenMeansGo

You may have noticed that the JasperNet SignOn page looked different this morning.  That's because a major update to the JasperNet SSO (Single SignOn) system was implemented over the weekend.

The updates applied to the JasperNet SignOn page are part of an effort to raise awareness of phishing attacks and provide JasperNet users a more secure way to access their accounts.

Over the course of the coming weeks, you will see more information about the updates applied to the new signon page and ways to keep you account information safe - including only providing your JasperNet username and password when you see the green Manhattan College bar in the URL #GreenMeansGo .

For more information about the upgrade, please see the project page on ITSBlog:
http://itsblog.manhattan.edu/p/jaspernet-sso.html

TONIGHT: Updates to JasperNet Signin Page #GreenMeansGo

The JasperNet Signin page will receive a major update Sunday evening 10/11/2015.  After the update, JasperNet users will be presented with new signin page with the following updates:

New Address (URL) - secure.manhattan.edu #GreenMeansGo

Possibly the most important aspect of the update is that the new login system will be hosted on a site providing "Extended Validation" to web browsers - which means a more secure experience for you....  After the upgrade, look for the green "Manhattan College" in the address bar to know that you are entering your JasperNet username and password on a secure site.

New Look and Feel

The updaated page also comes with a new format that has been streamlined for mobile browsers and includes more information anout important campus events.  The login box has been optimized to include helpful inforamtion when accessing your account.  In addtion, a new events column has been added to the right side of the page to highlight major campus events.