Complete: Banner Upgrade - Banner will be unavailable this weekend

UPDATE;
The Banner upgrade has been completed, all ancillary applications (Self-Service, Workflow, Banner Communications Manager, etc...) here been restored. Thank you for your patience.

Information Technology Services



Dear Manhattan College Community,

Tonight at 7:00pm, ITS will begin the scheduled Banner Upgrade process.  Banner and its ancillary applications (Self-Service, Workflow, Banner Communications Manager, etc...) will be offline throughout the weekend and will be back up on Monday, October 7th.  Thank you.

Information Technology Services

UPDATE: Campus-Wide Network Outage - Resolved

UPDATE: ITS has corrected the issue and internet has been restored to Upper and Lower Campus. 


Previous: There is currently an issue/outage with the network on Upper and Lower Campus as of around 2:30pm. ITS is investigating the situation and will update the community as soon as we can.

Papercut and Kramer VSM Down

Update:
Outage resolved at approximately 2:30PM.  All affected servers are backup.  Systems needed a hard reboot.

We are aware of a system outage affecting Papercut and Kramer VSM.  The outage is currently being investigated.  An update will be provided here when the issue has been resolved.

See when someone is out of office in Gmail and Hangouts Chat

What’s changing

Now, when you have an Out of office (OOO) entry on your calendar, a notice of that OOO status will appear in Gmail and Hangouts Chat when people try to contact you.

In Gmail, we’ll show a banner about the recipient being out of office and when they’ll be back in the email compose window.

In Hangouts Chat, you’ll also see a small notification in the chat compose window alerting you that the person you’re trying to message is out of office.

Why you’d use it

With this launch, before people even hit “send,” your time out of office is visible in more places across G Suite, meaning you get more uninterrupted time away. As a sender, you’ll also have more confidence that you’re messaging people at an appropriate time.

If you’d like to disable sharing of availability information to other G Suite apps, you can do so in Calendar under Calendar settings > Access permissions. Just deselect “Show calendar info in other Google apps, limited by access permissions.”

Helpful links

• Help Center: Share your calendar with someone
• Help Center: Stop sharing availability info with other apps
• Help Center: Out of office status

Reach out to IT Services with any questions:

• Email: its@manhattan.edu
• Call: 718-862-7973

This feature will be ON by default and can be disabled in your Calendar settings.

October is National Cybersecurity Awareness Month 2019

Welcome to National Cybersecurity Awareness Month 2019. Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to ensure every American has the resources they need to stay safe and secure online while increasing the resilience of the Nation against cyber threats. 

Themes and Key Messages for October 2019 This year’s overarching theme is “OWN IT. SECURE IT. PROTECT IT.” NCSAM will emphasize the role each individual plays in online safety and stress the importance of taking proactive steps to enhance cybersecurity at home and in the workplace. 

In support of this national cybersecurity initiative Manhattan College will be releasing weekly tips on our blog aimed at raising awareness on this important topic.

“OWN IT.” Understand your digital profile. Internet-based devices are present in every aspect of our lives: at home, school, work, and on the go. Constant connection provides opportunities for innovation and modernization, but also presents opportunities for potential cybersecurity threats that can compromise your most important personal information. Understand the devices and applications you use every day to help keep you and your information safe and secure. 

“SECURE IT.” Secure your digital profile. Cybercriminals are very good at getting personal information from unsuspecting victims, and the methods are getting more sophisticated as technology evolves. Protect against cyber threats by learning about security features available on the equipment and software you use. Apply additional layers of security to your devices – like Multi-Factor Authentication – to better protect your personal information. 

“PROTECT IT.” Maintain your digital profile. Every click, share, send, and post you make creates a digital trail that can be exploited by cybercriminals. To protect yourself from becoming a cybercrime victim you must understand, secure, and maintain your digital profile. Be familiar with and routinely check privacy settings to help protect your privacy and limit cybercrimes. 

Be Secure Online! Refer to Manhattan College's Cyber Safety site for additional resources.

Refer to Manhattan College's Email Signature Knowledge Base 

Article for instructions on how to create your own email signature.

Using a Manhattan College email signature is important because it is the perfect opportunity to brand every message you send. By creating a cohesive email signature for each employee on your team, you create brand recognition in every person to whom your employees sends emails. 

Partially reposted from National CyberSecurity Awareness Month ToolKit 2019

Horan Hall - Brief Network Outage 10/1 at 2pm

Physical Plant will be conducting a generator test in Horan Hall on Tuesday, October 1st at approximately 2pm.

There will be two brief outages, one while switching to generator power, the other while switching back to main power.

This will not affect the rest of campus.

If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973. We apologize for this inconvenience.

Mail Merges Made Easy

formMule is an add-on for Google Sheets that allows you to easily and quickly send mail merges. Mail merging makes emailing many recipients easier by utilizing tags, which takes data from a spreadsheet and uses that to organize and send personalized emails to multiple recipients. 

formMule sends targeted, personalized emails from a Google Sheet. Run as either a manual email merge or -- more powerfully -- as a triggered merge that runs automatically on form submit or on a timer. 

A great way to use formMule is when you are gathering responses in a Google Form, and later on, you want to email everyone who signed up using your form. Create a spreadsheet from the responses. Make sure to collect their email addresses!

For more instructions, including a video tutorial please refer to Mail Merging using formMule.

Reach out to IT Services with any questions:

• Email: its@manhattan.edu
• Call: 718-862-7973