Thursday, July 30, 2020

COMPLETE: Moodle Scheduled Maintenance Saturday 8/8 7PM-12AM

COMPLETE: As of 9:30PM Saturday 8/8/2020, the Moodle scheduled maintenance and updates have been completed. Moodle is now AVAILABLE. 



Previous: The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 7PM on Saturday 8/8/2020.  During this time, we will be upgrading the current Moodle 3.7 system to Moodle 3.8, as well as implementing important system updates in preparation for the 2020-2021 academic year.

We anticipate that the maintenance will be completed between 7PM - 12PM during which time the Moodle system will be UNAVAILABLE.

Monday, July 27, 2020

August 2020 Flexible Learning Classroom Demo Sign Up!

ITS will be holding another round of Flexible Learning classroom demonstrations in August. We would like to invite you to join us for a 1 hour session with some members from our IT team. Sign up here.

The Dates:

  • August 17th- August 20th (Monday to Thursday)
  • August 24th, 26th, and 27th (Monday, Wednesday, and Thursday)

During the session you will be able to see a demonstration of the technologies that will be provided in the classrooms for flexible learning purposes as well as test it out on your own. These technologies include an IPEVO Document Camera and a Google speakermic. These sessions will be on a first come, first serve basis. Up to three faculty members will be able to sign up for a session at a time.


We are encouraging members of the community who use their own devices during teaching to bring them to the sessions. This allows you to see how the technology will work with your device before classes begin. Should you choose to bring your own device please make sure that you have downloaded the free software that accompanies the Document Camera: IPEVO Visualizer Software. We recommend that you select the Windows 7 and above download option.

Sign Up For A Session

Please use this link to schedule your time. Please make sure to bring a mask. If you do not have one please let us know so we can provide one for you. If you have any conflicts or questions please reach out to sleavey01@manhattan.edu.


We look forward to meeting with you soon!


Emergency Maintenance Planned - Please Read


Dear Colleagues,

Information Technology Services will be performing emergency maintenance to the Evisions software.  This will result in bringing services offline for Argos, Form Fusion & Intellicheck.  Services will be offline today (07/27/2020 from 4:15 - 7:00pm).

Thank you for your patience during this short outage.

Information Technology Services

Wednesday, July 22, 2020

25Live Single Sign On (SSO) Issue

Update:  Issue resolved by CollegeNET at approximately 5:17PM.


ITS is aware of an issue with the 25Live SSO.  Until the issue is resolved, please use 25Live Pro.
You can also access Pro by clicking 25Live Pro as shown below.

25Live sign in, arrow pointing to bottom of screen saying “25Live Pro”

August 2020 Fleible Learning Classrom Demo Sign Up!

ITS will be holding another round of Flexible Learning classroom demonstrations in August. We would like to invite you to join us for a 1 hour session with some members from our IT team. Sign up here.

The Dates:

  • August 17th- August 20th (Monday to Thursday)
  • August 24th, 26th, and 27th (Monday, Wednesday, and Thursday)

During the session you will be able to see a demonstration of the technologies that will be provided in the classrooms for flexible learning purposes as well as test it out on your own. These technologies include an IPEVO Document Camera and a Google speakermic. These sessions will be on a first come, first serve basis. Up to three faculty members will be able to sign up for a session at a time.


We are encouraging members of the community who use their own devices during teaching to bring them to the sessions. This allows you to see how the technology will work with your device before classes begin. Should you choose to bring your own device please make sure that you have downloaded the free software that accompanies the Document Camera: IPEVO Visualizer Software. We recommend that you select the Windows 7 and above download option.

Sign Up For A Session

Please use this link to schedule your time. Please make sure to bring a mask. If you do not have one please let us know so we can provide one for you. If you have any conflicts or questions please reach out to sleavey01@manhattan.edu.


We look forward to meeting with you soon!


Monday, July 20, 2020

RESTORED: Network Outage Affecting Leo and Higgins

UPDATE: As of 3:50pm, power and network services have been restored to Leo, Higgins, and GPAC building.

At 12:32pm, ITS was made aware of a network outage affecting both wired and wireless network connectivity in both Leo and Higgins Hall.

Con Edison is currently working on an electrical switchover for the power that services Leo and Higgins Hall. The power for both buildings will be out for approximately 6 hours. ITS will update the campus community once the power, and therefore network servcies, has been restored to both buildings.

If you have any questions, please contact ITS at extension 718-862-7973 or via email its@manhattan.edu. We apologize for any inconvenience.

Saturday, July 18, 2020

Microsoft Account Self-Service Password Reset

On your next login to Office 365 you will be greeted with the below screen:
“dont lose access to your account!” message on screen
Entering this information will allow you to reset your password in the future without having to wait on ITS.