How to Fix Email Signature

If your email signature has lost the Manhattan College logo or has any other issues, please follow these instructions to fix your signature. 

Outages Resolved

There were numerous services affected by an outage today. All are now resolved.

Services:

• Voicemail to Email
• Scan to Email
• Kramer AirPlay
• Web Print
• LDAP Login for Classroom/Computer Lab computers & VPN

Mail Server Outage Affects Scan to Email and Voicemail to Email

Issue resolved 11:50AM 2/28/24

Back logged messages will come through. We have not turned on the copy of messages to voicemail box since back logged messages are not lost and come through.

 We are currently experiencing a mail server outage. This affects scan to email and voicemail to email. We will be setting all who have voicemail to email setup to copy so that there will be a copy of your messages in your voicemail box. Messages should be cleared on your voicemail box to ensure you do not run out of space.

The ITS blog will be updated when the outage has been resolved.

Update Campus Directory

This is your semesterly reminder to make sure that your Campus Directory entry is correct. Make sure the phone number and office location is correct. If you need an update, review these instructions. 

Semesterly Reminder About Ticket Creation Best Practices

 Did you know your ticket could get lost? Sending an email the wrong way can cause your ticket to get lost. Please check out this article about ticket creation best practices to ensure that you get the help you need as quickly as possible. Remember that the best way to get help from ITS is to submit a ticket using our Service Catalog, its@manhattan.edu or a call to 718-862-7973.

COMPLETE: MCS and ProDev Moodle Maintenance - Friday 3/8/2024 2PM-8PM

UPDATE: As of approximately ~5:30 PM Friday 3/8/2021, the  MCS and ProDev Moodle system scheduled maintenance and updates have been completed. Those systems are now AVAILABLE. Some users may need to clear their web history/cookies or restart their browser for the new changes to apply. 

Rescheduled: MCS and ProDev Moodle system maintenance has been rescheduled to Friday 3/8/2024 from 2PM-8PM and will be OFFLINE. The main Moodle system (lms.manhattan.edu) will not be affected.

COMPLETED: Upcoming Network Maintenance: 02/20 Miguel Hall 6:00PM - 8:00PM

Update 02/20: The maintenance has been completed.

Tomorrow, February 20th, from 6:00 PM to 8:00 PM, ITS will conduct vital maintenance on some of the networking equipment in Miguel Hall. During this period, there will be temporary disruptions to wired connectivity in few select offices within Miguel Hall. Please be aware that the majority of wired connections, classrooms, along with WiFi, will remain untouched at this time. 

We kindly ask for your understanding and cooperation during this brief maintenance window. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.