Turnitin Scheduled Maintenance Windows

Turnitin schedules maintenance windows for the first and third Saturdays of each month from 6am - 11am PST. 

All Turnitin services and related websites (Turnitin, OriginalityCheck, GradeMark, PeerMark, Turnitin for Admissions, WriteCheck, and iThenticate) may be unavailable for use during scheduled maintenance times.

Stay current with Turnitin's system status, performance, security, and scheduled maintenance updates via the Twitter feed @TurnitinStatus streaming live below.

Additional Information

• Instructors are encouraged to set assignment due dates that avoid these scheduled maintenance windows for Turnitin services.
• Students are encouraged to submit assignments in advance of assigned due dates.

Tweets by TurnitinStatus

Google Drive Desktop App Ending Support for Windows XP, Vista and Server 2003

G Suite Update Alerts

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Today, we’re announcing that on January 1, 2017 we will discontinue support for the Google Drive desktop app on Windows XP, Vista and Server 2003 since these platforms are no longer actively supported by Microsoft. The Google Drive desktop app (officially: "Google Drive for Mac/PC") will continue to function on these platforms, but will not be actively tested and maintained. If you are still on one of these unsupported platforms, we encourage you to move to a newer version of Windows to continue using Google Drive desktop app. Release track: Launching to both Rapid release and Scheduled release on January 1, 2017 Launch release calendar Launch detail categories Get these product update alerts by email Subscribe to the RSS feed of these updates Reposted from the G Suite Update Alerts Blog Originally Posted: 27 Oct 2016 11:26 AM PDT https://gsuiteupdates.googleblog.com/

System Maintenance: Banner Self-Service and JasperNet SSO

ITS will be performing emergency system maintenance starting at 9:30PM TONIGHT.  Between 9:30PM-10:00PM we anticipate that Banner Self-Service and JasperNet SSO (Authentication) will be OFFLINE for 3-5minutes.  The system maintenance is the result of a system slowdown encountered during online class registration this AM.

Computer Lab Software Request Deadline for the Spring 2017 Semester is 11/11/2016

If you would like to request an upgrade of a software already installed in the computer labs or if you would like us to install a new software in the computer labs on campus, please fill out the Software Request form linked to below (click the big green box that says “Request Service”):

https://manhattan.teamdynamix.com/TDClient/Requests/ServiceDet?ID=2613

Please note that fully completed forms are required for any change to the labs, even for free software. All software installation media and licenses are also required by the due date. 

Requests for the Spring 2017 semester should be submitted by 11/11/2016. Requests submitted after the deadline may not be installed in the labs for the Spring 2017 semester. This is because we need time to develop an installation procedure and test the software in the lab environment before deploying the software. We also require a number of weeks to deploy the lab images across campus, which means our solutions need to be complete and tested several weeks prior to classes beginning.

Please submit your Software Request forms ASAP.

Banner Self-Service Slowdown during Registration

ITS closely monitors the Banner Self-Service system during AM registration.  This AM between 7:02AM and 7:04AM ITS identified a noticeable slowdown in the system (after the first 485 students successfully registered).  During this 2-minute period, users may have experienced slower-than-normal response times from self-service and a possible timeout while waiting for the system to respond.  By 7:04AM, 618 students had successfully registered and the system was responding normally.

ITS will be investigating this slowdown today in preparation for the next registration group on Thursday.

Reminder to transition to Google Drive: one place to create, collaborate, share and keep all your stuff.

Have you transitioned from your home server storage space to Google Drive yet? After November 1st, 2016 the Home Server network drives will no longer be publically accessible. Take a few moments to walk through our Knowledge Base article for Transitioning from Home Server to Drive if you need a refresher on procedures for the transition:

Google drive is a tool available to all JasperNet users.  Google drive keeps your files safe and allows access to them from anywhere.    Drive provides JasperNet users with unlimited shared storage (shared with Drive and your Gmail account).

Drive represents a significant upgrade to your home server account by delivering unlimited storage as well as access from anywhere.  Not only is Drive accessible from any campus computer, but anywhere in the world through your JasperNet Gmail account on the web as well as on your phone or tablet through the Google Drive app.

Additionally, Google Drive Sync is available for your Mac/PC desktop to synchronize your local files with your Drive storage - giving you seamless, secure access to your files anywhere/anytime. 

With Google Drive, you’ll get access to new features. 

• Access everywhere, every device. Drive comes with desktop and mobile apps, making it much easier to upload, sync and access your stuff from any device. Get Drive for Android and iOS and you can create and edit documents, open and share files, and upload photos and videos. 
• Find your stuff faster. Look for files by keyword and Drive searches everything — even text within scanned documents or images without any text at all. Drive also comes with a simplified navigation to help you better organize your files, and there's a new grid view to help you see thumbnails at a glance. 
• Work with more apps in Drive. Google Drive is integrated with a growing number of third-party apps, so you can do things like send faxes, edit videos and create website mockups all in one place. 

Looking for more information on Drive? Our blog page for the Drive File-Storage Initiative is a good place to start:

More posts about Drive:

• 10/31/2014 - Unlimited Storage on Drive (for Apps for Education accounts)
• 02/27/2015 - YouTube Video - Drive: a more featureful file-storage solution
• 04/06/2015 - YouTube Video - Drive: Setting Up a Shared Folder
• 04/13/2015 - Drive: Accessing your Google Drive via "drive.manhattan.edu"

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Manhattan College Resources:

• Frequently Asked Questions
• Best Practices
• Drive vs. Homeserver

Partially Reposted from the Google Drive Blog - http://googledrive.blogspot.com
Originally Posted by Scott Johnston, Group Product Manager 
http://googledrive.blogspot.com/2012/09/google-drive-is-new-home-for-all-your.html

ITS Service Catalog: Filled with Useful Resources

The ITS Service Catalog offers a variety of helpful features.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event Set Up and Support, to customized  Google email and calendar services.

Click here for the ITS Service Catalog.

Follow these instructions to track any tickets you submit to the ITS Help Desk:

The Ticket Request window takes you to a feed listing all your open tickets:



The Knowledge Base contains a library of articles focused on addressing Manhattan College specific software and hardware issues: