Service Outage Affecting Multiple Campus Systems

 ITS is aware of a service outage affecting multiple campus systems and is in the process of troubleshooting.  We'll provide an update once the extent of the outage is known.

Update 1 - 6:20PM:  ITS has identified the network outage and service availability has returned.

Campus Wide Wifi Upgrade - 10/02 - 6am - 9am

UPDATE: This maintenance has been completed as of 8:27 AM.

In order to maintain a safe, secure, and reliable wireless network, ITS will be upgrading core equipment of our wireless infrastructure. This will occur on October 2nd and is expected to last from 6am - 9am This maintenance will cause the wireless network to be down during the duration of the maintenance period and will affect devices that generally connect to the wireless network, including Kramer devices in classrooms. This maintenance will not affect the wired networks across campus.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

RESOLVED: Moodle - Assignment Grading Feature Issue

RESOLVED: As of 12:00PM 9/28/21, the Moodle Assignment Grading feature is functioning as expected.  If you are still experiencing issues, please submit a ticket to ITS.

ITS is currently investigating an issue regarding assignment grading in Moodle. 

We ask that users do not attempt the assignment grading feature in Moodle for the time being. We will update the community as more information becomes available.

Cancelled: Moodle EMERGENCY MAINTENANCE Monday 9/27/2021 7PM

The issue for this maintenance has been currently resolved. Further maintenance has been cancelled.

ITS will be conducting emergency maintenance of the Moodle at 7pm tonight Monday September 27 2021.

During this time, the Manhattan College Moodle system will be OFFLINE. We anticipate that the maintenance will be completed between 7PM - 8PM during which time the Moodle system may be UNAVAILABLE.

COMPLETE: Moodle Scheduled Maintenance on Friday 10/1/2021 8:00PM-10:00PM

UPDATE:  As of approximately 8:20PM Friday 10/1/2021, Moodle updates are complete and the system is functioning normally.

The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 8:00PM on Friday 10/1/21 to implement important system updates. We anticipate that the maintenance will be completed between 8PM - 10PM during which time the Moodle system may be UNAVAILABLE.

New Student Employment Opportunities with ITS!

  ITS is hiring and looking to fill the following 2 student positions ASAP: 

• Client Services Technician The primary focus is to support the Manhattan College community's technology needs. The Client Services Technician (CST) performs daily operations of the Client Services office, including checking student email, checking ticketing, answering the phones, and greeting clients in the office. Other responsibilities include but are not limited to: consulting, training, supporting faculty and students; writing technology based documentation; self evaluation and assessment of client services skills and knowledge; assist colleagues; and troubleshooting. Additional responsibilities to be determined by Supervisors depending on the needs of the office. Training is provided. For a more detailed description please check the Student Employment website for this listing.
  


• Operations Representative The primary focus is to support the Manhattan College community's technology needs. The Operations Technician performs the daily tasks of the Operations office. We are an escalation team that works to maintain ITS owned equipment in all classrooms and computer labs throughout the entire campus. Main day to day tasks include: checking ticketing, room checks for all classrooms and computer labs, troubleshooting any issues that are escalated to the team, projector maintenance, replacing cabling in the ceiling/wall between projector and wall port, updating inventory for any new equipment, imaging, control unit maintenance (Pixie, Hall Research, Crestron). Other responsibilities include but are not limited to: research, training, writing/updating technology based documentation (Knowledge Base articles), self evaluation and assessment of operations skills and knowledge, and assist colleagues. Additional responsibilities to be determined by Supervisors depending on the needs of the office. Training is provided. For a more detailed description please check the Student Employment website for this listing.
  
  
   Please feel free to pass this on to anyone at Manhattan College who is eligible to apply or advertise. Thank you! 

Cyber Security: What is it?

As we make our way into the future, the world becoming more digital by the day, it is important we are all cyber aware and understand the meaning of cyber security. In an article written by Sharon Shea, cyber security is explained to be “the protection of internet-connected systems such as hardware, software and data from cyberthreats”. Cyber security is broken up into many sections including:

• Data security 

• Network security 

• Cloud security 

All sections are important to the success of a cyber security program.

Cyber security’s importance increases as the number of users, devices and programs continue to increase as well. This forces us to learn the threats that we are being exposed to everyday and how we can prevent them. Some threats include:

• Malware

• Social engineering

• Phishing 

By keeping up with the changing risks, we can make our own changes as simple as enabling a firewall or making complex and unique passwords for your different accounts. There are several tips you can follow including the ones in this blog post. 

With our growing cyber awareness, the need for professionals in the field also grows. Cyber security comes with multiple opportunities to start a career. Some security roles include:

• Security engineers

• Security Architects

• Security Analysts

Many other career paths are available within the field of cyber security and are in demand. The industry is in high demand for professionals who can fulfill such roles. 

The growth of cyber security comes with knowledge we should all be aware of, including the risks, preventative measures, and the job opportunities it opens. Cyber security is taking on the world at an increasing pace. 

Source: Shea, Sharon, et al. “What Is Cybersecurity? Everything You Need to Know.” SearchSecurity, TechTarget, 25 May 2021, searchsecurity.techtarget.com/definition/cybersecurity.