UPDATE: Outage Notiification

Dear Campus Community,

Access to the Manhattan College services has been restored.

Thank you for your patience!

Information Technology Services

Downtime: Administrative Systems Maintenance (Banner/Self-Service)

Dear Colleagues,

On July 28th, (Friday night) starting at 8:00pm and lasting until 11:00pm, Banner & Self-Service will be offline for maintenance.

Thank you in advance for your patience.

ITS

Scheduled Maintenance: Administrative Systems

Dear Colleagues,

The scheduled Administrative System maintenance is complete.

Banner & Self-Service are back online.

Thank you for your patience.

Information Technology Services 

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Dear Colleagues,

Information Technology Services will be performing maintenance on our Administrative system which will require Banner Production & Self-Service systems to be offline (not available) on June 15th (Thursday) starting at 8:00 PM - 12:00 AM.

Thank you in advance.

Information Technology Services

Administrative Systems Temporarily Offline (UPDATE)

 Follow-up Message

Dear Colleagues,

The administrative system issue has been resolved and all systems are back online.

Thank you for your patience

ITS

Dear Colleagues,

We are experiencing issues with Banner and are working to identify and resolve the issue.  This not only impacts Banner but also Self-Service, Degree Works and other Banner connected services.

We'll update the blog post once the issue is resolved.

Thank you for your patience.

ITS

Degree Works Upgrade - May 30th-31st

Dear Campus Community,

On May 30th - 31st, Information Technology Services will be upgrading Degree Works.  During this time, Degree Works will not be available.  Thank you for your patience.

Information Technology Services

COMPLETED: ISP Network Maintenance - 3/7

ITS will be conducting network maintenance with our ISP on Saturday, March 7th, which will cause campus network outages between 9am and 11am. This maintenance will cause sporadic outages for wireless and wired users as well as certain services, such as Banner and Self-Service.

We apologize for this inconvenience. If you have any questions, please feel free to contact ITS at x-7973 or its@manhattan.edu

UPDATE: This maintenance has been completed as of 10 am.

Updating Your Personal Email on Self Service

Your personal email address on Self Service is used for verification purposes.  
For this reason, it is very important that is it kept up to date. 

Sometimes you may have an old personal email on file, if you ever lose access to your Jaspernet account, your personal email is the easiest way to verify who you are in order to quickly restore account access.  If there is no personal email on file for verification purposes it becomes necessary to come in person to an IT Services office on campus and show a representative your identification.

The following step-by-step article How to Update Your Personal Email will guide you through updating your personal email. 

Reach out to IT Services with any questions:

• Email: its@manhattan.edu
• Call: 718-862-7973