COMPLETE 24-November-2020 7:50pm - EMERGENCY MAINTENANCE - Banner systems - 24-November-2020 @7pm

Complete: 24-November-2020 @7:50pm

All maintenance has been completed and systems are functioning normally. 

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ITS will be conducting emergency maintenance of the Banner Database at 7pm tonight 24-November-2020. 

All Banner related systems will be inaccessible for approximately 3 hours including:
Banner 9
Banner Self-Service (SSB
Banner Faculty Attendance Trackin
Banner Workflow
Degreeworks (New Dashboard)
Degreeworks (Old Dashboard)
Scribe
Transit (Registrar)
Controller (Registrar)
Banner Document Management
Enterprise Reporting (Argos)
Communication Management

Authentication services, Email, Moodle, and Remotely will not be affected. 

Please check here for further updates. 

COMPLETED at 9:51 PM - Routine Enterprise Application Maintenance Starting at 9:00 PM Tonight

ITS will be performing several upgrades this evening starting at 9:00 PM. Please see below for a list of the applications that will be affected and for how long each will be affected.

Banner 9 - PROD:

ITS will be deploying the latest round of point releases on the production Banner 9 system. During this time the production Banner 9 application will be down. The maintenance on Banner 9 is expected to take approximately an hour, and will start at 9:00 PM this evening, Sept. 8th.

Workflow, Argos, and Banner Self-Service:

There will be brief service interruptions on the production Workflow, Argos, and Banner Self-Service systems as ITS performs minor maintenance on each system separately. The systems will go down briefly between 9:00 PM and 10:00 PM as ITS performs maintenance on each. The maintenance window on each of these systems is expected to only last a few minutes per system.

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Updated at 9:55 PM:

Maintenance and testing on all affected systems were completed by 9:51 PM.

New Faculty Laptop Initiative (FLI) Process Using the Banner Workflow System

In our continued efforts to optimize processes, we have created a new process for the Faculty Laptop Initiative (FLI) using the Banner Workflow system.

Banner Workflow is a tool that has enabled us to automate and make electronic processes that in the past were more paper intensive.  If you have a process that you would like to try to automate, please reach out to ITS via its@manhattan.edu to schedule a meeting with an ITS Banner Workflow consultant.

The new FLI process has two parts.  The first part lives in Banner Workflow via Self-Service.  This is where the Dean sets eligibility, the Faculty make their selections, and the Dean approves selections. Deans and Faculty will be able to track progress via Self-Service as well.

The second part lives in our TeamDynamix ticketing system.  Here, the Faculty member will be able to track progress from order, through preparation, to delivery.

As you can see, the new process is much more transparent and informative.  If you are an eligible Faculty member, keep an eye on your email.  The system will send an automated email indicating that you are eligible with a link to the request form.

For more information about the FLI, click here.