COMPLETE: As of approximately 7:20AM Thursday 4/1/2021, the Moodle scheduled maintenance has been completed. Moodle is now AVAILABLE.
The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 7:00AM on Thursday 4/1/21 to implement important system updates. We anticipate that the maintenance will be completed between 7AM - 8AM during which time the Moodle system may be UNAVAILABLE.
The Student Accounts Suite Touchnet is currently down due to emergency maintenance. There is currently no ETA on resolution.
Sorry for any inconveniences this has caused.
UPDATE: As of 1:33PM, all network equipment should be back up. Please contact ITS if you are still experiencing a network outage.
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Physical Plant is doing some emergency maintenance on some power breakers in Miguel and Memorial Halls. This maintenance will affect some wired/wireless in both buildings. Other buildings should not be affected.
We apologize for any inconvenience that this may cause. ITS will update the community once the power and the buildings' networks have been restored.
UPDATE 7:55am: This maintenance has been complete successfully. All services including wired Internet, wireless Internet, and Banner should be back up. If you experience any issues, please contact ITS.
UPDATE 6:50am: ITS ran into a couple of issues during this maintenance and will be extending the maintenance period until 8am. We will update the community if anything changes. You may still experience roaming Internet (both wired and wireless) as well as some services, such as Banner, outages. We apologize for this inconvenience.
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ITS will be conducting campus-wide network maintenance on Saturday, March 27, 2021 from 6am-7am.
In order to migrate our Internet Service Provider (ISP) connection to a more stable connection, ITS will be conducting maintenance that will cause campus-wide network outages for both wired and wireless. Campus services, such as Banner, will also be affected during this maintenance period. You may notice Internet and services dropping a few times during the maintenance; this is expected.
If you have any questions or concerns, please contact ITS at its@manhattan.edu or by calling 718-862-7973.
UPDATE: As of 3/19/2021, 540am, this maintenance has been successfully completed.
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ITS will be conducting maintenance on some network equipment located in Lee Hall on Friday, March 19, 2021 from 530am-6am.
In order to improve the wired and wireless networks on campus, as well as increase stability and security of the network, ITS will be updating the firmware on equipment located in Lee Hall.
We apologize for any inconvenience that this may cause. If you have any questions, comments, or concerns, please contact ITS by emailing its@manhattan.edu or calling 718-862-7973.
UPDATE: The generator test was successfully completed this morning.
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Physical Plant will be conducting a generator test in Horan Hall, Lee Hall, and Kelly Commons on Tuesday, March 16, 2021. The generator test will commence in Horan Hall first at 530am, followed by Lee Hall at 6am, and finally Kelly Commons at 7am.
There will be two brief outages, one while switching to generator power, the other while switching back to main power. Both wired and wireless will be affected during this generator test.
In response to ongoing phishing campaigns, ITS has instructed Google to display a warning message for any incoming email message that is not authenticated.
The warning message will display in Gmail's web interface and in Gmail's mobile app. This is a good opportunity to consider moving away from an email client for managing your manhattan.edu email.
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| Example warning message for unauthenticated emails. |
UPDATE: Our ISP's maintenance this morning is completed.
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Our primary Internet Service Provider (ISP) will be conducting network maintenance on Thursday, March 18th, from 2am-6am. This maintenance will cause our campus network, both wired and wireless, to go down momentarily during the maintenance period. Below is the notice from our ISP:
You are receiving this email because there will be work performed, which may affect your service(s) with Hurricane Electric as specified below:
#TellITS - ITS needs your help identifying and reporting technology issues on campus. ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!
UPDATE: As of 745am, this network maintenance was completed successfully.
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ITS will be conducting network maintenance in O'Malley Library on Thursday, March 11 from 7am-8am.
In order to replace some failing equipment, ITS will be conducting maintenance that will affect both of the wired and wireless networks in the school's library. No other building will be affected by this maintenance.
If you have any questions, please contact ITS via email at its@manhattan.edu or by calling 718-862-7379.
Google Workspace recently released a background feature that allows you to either blur or customize your background in a Google Meet by selecting one of the images google has provided or uploading your own.
The office of Marketing and Communication provided us with some beautiful images of our campus as well as a logo that you can now download to upload as your custom background. You can access the images directly from this link.
Please use the following link for further direction on how to blur or upload a custom image for your background in Google Meet.
COMPLETE: As of approximately 7:00AM Sunday 3/7/2021, the Moodle scheduled maintenance has been completed. Moodle is now AVAILABLE.
The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 6:30AM on Sunday 3/7/21 to implement important system updates. We anticipate that the maintenance will be completed between 6:30AM - 9AM during which time the Moodle system will be UNAVAILABLE.
Last Spring, ITS at Manhattan College introduced a student developed Chatbot to assist the community with IT related issues. This Chatbot was entirely created by a former STAR, Alberto DeAngelis ‘20, and was designed to bring you quick resolutions with the information you need to resolve potential issues you might encounter!
