Thursday, October 27, 2016

ITS Service Catalog: Filled with Useful Resources

The ITS Service Catalog offers a variety of helpful features.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event Set Up and Support, to customized  Google email and calendar services.

Click here for the ITS Service Catalog.

Follow these instructions to track any tickets you submit to the ITS Help Desk:

The Ticket Request window takes you to a feed listing all your open tickets:

The Knowledge Base contains a library of articles focused on addressing Manhattan College specific software and hardware issues: