Tuesday, November 1, 2016

Banner Self-Service Slowdown during Registration

ITS closely monitors the Banner Self-Service system during AM registration.  This AM between 7:02AM and 7:04AM ITS identified a noticeable slowdown in the system (after the first 485 students successfully registered).  During this 2-minute period, users may have experienced slower-than-normal response times from self-service and a possible timeout while waiting for the system to respond.  By 7:04AM, 618 students had successfully registered and the system was responding normally.

ITS will be investigating this slowdown today in preparation for the next registration group on Thursday.