Tuesday, February 28, 2017

Amazon Web Services (AWS) May Affect Ticketing Emails

We received the following notice from our ticketing system service provider.  Should you email the ITS ticketing system and not hear back, please call x7973 to follow up.  Links have been added below for updates.

TeamDynamix Outgoing Email Outage
TeamDynamix has identified an issue with outgoing email starting at approximately 1:37 PM ET today (2/28/2017). We are currently working directly with Amazon to resolve the issue. The issue appears to be linked to the Amazon Web Services S3 outage described here

Most outgoing email delivery will be delayed until this issue is resolved. Unsent emails will be queued and sent at a later date. No messages will be lost.

We will send an update in 1 hour or when the outage is resolved, whichever comes first. We will continue to send hourly updates until the issue is resolved.

We apologize for the inconvenience.
The TDX Team

Here is a link to the AWS Twitter for more information: