Friday, March 17, 2017

Banner Browser Compatibility

Dear Colleagues,

The latest version of Firefox (version 52) does not support NPAPI plugins which includes Java. What this means for the user community is that we can't use Firefox (version 52) for Banner as it is not supported.

However, there is a work around.  The following link, Firefox Extended Support Release will bring you to a knowledge base article that explains how to download the Firefox Extended Support Release.  Once this is installed, you should be able to use Firefox for Banner once again.

The following browsers that are compatible with Banner are;
Internet Explorer,
Firefox ESR,
If you have any issues, please feel free to reach out to the ITS Help Desk at 718-862-7973 or email them at

Thank you in advance.

Information Technology Services