Thursday, January 31, 2019

ITS Service Catalog is Full of Features

In addition to tracking any tickets you submit to the ITS HelpDesk the TeamDynamix Service Catalog has a variety of useful services.

The ITS Service Catalog screen offers a variety of productive applications.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event SetUp and Support, to customized Google Email and Calendar services:

Another useful feature: if you follow highlighted instructions, the "Ticket Request" tab offers a quick way to check on your outstanding ITS tickets: