ITS Celebrates Global Handwashing Day #IWashMyHands

October 15th is Global Handwashing Day.  ITS is joining the over 200 million people in over 100 countries who are taking steps to ensure a healthy and productive learning/working environment by raising awareness to the benefits of handwashing and promoting ways to practice good hygiene when using shared computers and electronic devices.  There are also steps that you can take to avoid getting sick and spreading germs to others.

http://globalhandwashing.org/ghw-day -
Global Handwashing Day is an internationally celebrated day to promote good hygiene through handwashing with soap.  At Manhattan College, we are doing our part to extend the concepts of Global Handwashing Day and apply them to the ways that we operate in ITS and handle electronic devices and computers.

With smartphone and personal computing devices embedded in our daily routines, we may forget to practice good hygiene when using these devices.  Computer keyboard, mice, and phones can be a hotbed for germs - especially in shared environments.  Besides disinfecting these surfaces between uses, handwashing before and after use can significantly reduce the spread of germs when using these devices.  For information on cleaning your electronic devices:  http://www.cleaninginstitute.org/assets/1/Page/Computer%20Cleaning.pdf


References:
http://support.apple.com/kb/HT3988 - "How to disinfect the Apple internal or external keyboard, trackpad, and mouse"
http://www.cleaninginstitute.org/assets/1/Page/Computer%20Cleaning.pdf - "American Cleaning Institute - Computer Cleaning - Hotspots for germs in the office'
http://abcnews.go.com/Health/Germs/story?id=4774746 - "ABC News - Your Keyboard: Dirtier than a Toilet" 

Client Services Closure 10/15/14 8AM - 11:30AM

All Client Services Offices will be closed today from 8AM - 11:30AM today 10/15/14 in order to support the technology needs for the Commons Ribbon cutting.

RESOLVED: JasperNet Services - Sporadic Network Issues

ITS has replaced the faulty hardware identified while troubleshooting this AM's network issues.  ITS will continue to monitor network and systems.  Please report any additional issues to ITS@manhattan.edu

JasperNet Services - Sporadic Network Issues

ITS has received reports of sporadic network issues affecting most JasperNet services.  Users may experience slow access to JasperNet services.  A failed hardware component has been identified and replacement is underway.  An update will be provided by 11AM.

Turnitin Scheduled Maintenance on October 11, 2014

Turnitin service may be briefly unavailable during a scheduled system maintenance on Saturday, Oct. 11, 2014 from 10:00 AM till 2:00 PM EDT.

Times for scheduled maintenance windows are the first and third Saturdays of each month from 10:00 AM till 2:00 PM EDT.

• Instructors are encouraged to set assignment due dates that avoid these scheduled maintenance windows for Turnitin services.
• Students are encouraged to submit assignments in advance of assigned due dates.

See the Turnitin website for more on System Status.

RESOLVED: Horan Hall Network Issue

WIFI access restored in Horan Hall.  Wired access to devices in the lower-north quadrant (25%) will be offline for the remainder of the evening, however, all other wired access has been restored.

ITS will be working Thursday AM to restore access to the remaining wired devices in the lower-north quadrant.

Horan Hall Network Issue

ITS is investigating a network issue in Horan Hall.  The cause of the issue has been identified and measures are being taken to resolve the issue.  An update will be provided by 10:00PM.