UPDATE 10:15AM: MCS, ProDev, and LMSCourseDev systems are back up. ITS will further investigate the problem and will take steps to prevent this from reoccurring.
MCS, ProDev, and LMSCourseDev Systems are currently down. ITS is investigating and will post updates as soon as possible.
Tuesday, September 10, 2019
Monday, September 9, 2019
Dorm Wired Changes
Campus Community,
Over the last year, Information Technology Services (ITS) has been monitoring the wired port ethernet use in the dorms. It has been found that less than one-fourth (¼) of the wired ports are in use across all five dorms on campus as more and more people moved towards wireless Internet connections. The resources it takes to manage all of the equipment that services these network jacks has been increasing over the years. In order to reduce this maintenance cost, ITS will be disconnecting all wired ports in Horan Hall, Lee Hall, and Chrysostom Hall only starting the week of September 16th, 2019. Offices within these dorms will not be affected. If a student or RA has already put in a request to continue using the wired ports in their dorm room, these will continue to stay active for the current academic school year. This change will not affect the wireless network in any way nor will it affect any other building on campus.
If any student would like to use the wired ports in their dorm room, please put in a ticket with ITS. There are several ways to put in a ticket with ITS:
Thank you for your understanding in this matter and good luck in your future classes!
-Network Engineer, ITS, Manhattan College
Over the last year, Information Technology Services (ITS) has been monitoring the wired port ethernet use in the dorms. It has been found that less than one-fourth (¼) of the wired ports are in use across all five dorms on campus as more and more people moved towards wireless Internet connections. The resources it takes to manage all of the equipment that services these network jacks has been increasing over the years. In order to reduce this maintenance cost, ITS will be disconnecting all wired ports in Horan Hall, Lee Hall, and Chrysostom Hall only starting the week of September 16th, 2019. Offices within these dorms will not be affected. If a student or RA has already put in a request to continue using the wired ports in their dorm room, these will continue to stay active for the current academic school year. This change will not affect the wireless network in any way nor will it affect any other building on campus.
If any student would like to use the wired ports in their dorm room, please put in a ticket with ITS. There are several ways to put in a ticket with ITS:
- Emailing us at its@manhattan.edu
- Calling us at 718-862-7379
- Visiting one of the Client Services offices (north end of Jasper Hall or within RLC 103 computer lab), or
- Clicking Request Service at this link
Thank you for your understanding in this matter and good luck in your future classes!
-Network Engineer, ITS, Manhattan College
Glance MC Mobile App
Glance MC is an app developed by Manhattan College students that puts all the resources you will need at Manhattan College in one place. With the Glance MC app, you can:
We are interested in your feedback, please take a few moments to complete the following Glance MC Mobile App Survey
Additional Resources:
Using Glance MC
- Search for employees and quicklinks
- Access Digital Jasper card to use as your Campus ID on campus to purchase food.
- Save employees and Quicklinks to your Favorites
- View the feed which displays pertinent information such as Announcements, News, Twitter, Campus Alerts, ITS News and Outages.
- View the calendar featuring events happening on campus.
- Read the latest articles from the Quadrangle
- Access Moodle for course information and more
We are interested in your feedback, please take a few moments to complete the following Glance MC Mobile App Survey
Additional Resources:
Using Glance MC
Reach out to IT Services with any questions:
- Email: its@manhattan.edu
- Call: 718-862-7973
Thursday, September 5, 2019
COMPLETE: Campus Wireless Maintenance - Friday 9/13 6am
UPDATE 7:30AM: This scheduled maintenance has been completely successfully
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In order to improve the reliability, stability, and security of the wireless network throughout Manhattan College's campus, ITS will be conducting maintenance on the campus wireless server on Friday, September 13, 2019 from 6am-8am.
During this maintenance, the wireless network will be down sporadically throughout the entirety of campus. This maintenance will only affect the wireless network; the wired networks will not be affected.
We apologize for any inconvenience that this may cause. If you have any questions, please contact ITS at extension x-7973 or via email at its@manhattan.edu.
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In order to improve the reliability, stability, and security of the wireless network throughout Manhattan College's campus, ITS will be conducting maintenance on the campus wireless server on Friday, September 13, 2019 from 6am-8am.
During this maintenance, the wireless network will be down sporadically throughout the entirety of campus. This maintenance will only affect the wireless network; the wired networks will not be affected.
We apologize for any inconvenience that this may cause. If you have any questions, please contact ITS at extension x-7973 or via email at its@manhattan.edu.
ITS Service Catalog is Full of Features
In addition to tracking any tickets you submit to the ITS HelpDesk the TeamDynamix Service Catalog has a variety of useful services.
The ITS Service Catalog screen offers a variety of productive applications. This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event SetUp and Support, to customized Google Email and Calendar services:
Another useful feature: The "Ticket Request" tab offers a quick way to check on your outstanding ITS tickets.
The ITS Service Catalog screen offers a variety of productive applications. This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event SetUp and Support, to customized Google Email and Calendar services:
Another useful feature: The "Ticket Request" tab offers a quick way to check on your outstanding ITS tickets.
Wednesday, September 4, 2019
Access Lynda.com with a New York Public Library Card
Lynda.com is an online educational site that includes over 5,000 courses (and over 130,000 videos) in popular fields like web design, web development, IT, education/instruction, media production, and business. Experts create and deliver all courses as well as provide supplemental materials like exercise files and relevant work samples. These courses allow anyone to achieve personal and professional goals. Users will need to create accounts in order to track course progress, create playlists of potential coursework, and keep course notes.
This is a valuable subscription based resource that is available for free with your New York Library Card or your local library to access Lynda.com.
Please note that you can only access course content through the New York Public Library's Lynda.com login page, and not by directly visiting the Lynda.com homepage.
Representatives from the NY Public Library will be on campus to distribute NYPL cards:
Tuesday, 9/10 from 1:30 pm - 3:30 pm
Wednesday, 9/11 from 6:00 pm - 7:00 pm
Location: O'Malley 5th floor entrance.
Students must bring Manhattan College Student ID's.
If you are not available at the above mentioned times:
Please review this KBA on Applying for a New York Public Library Card
Please review this KBA on Accessing Lynda.com with a New York Public Library Card
This short video which gives an overview of what Lynda.com has to offer:
Partially reposted from Apply for a NYPL Library Card & Introduction to Lynda.com
This is a valuable subscription based resource that is available for free with your New York Library Card or your local library to access Lynda.com.
Please note that you can only access course content through the New York Public Library's Lynda.com login page, and not by directly visiting the Lynda.com homepage.
Representatives from the NY Public Library will be on campus to distribute NYPL cards:
Tuesday, 9/10 from 1:30 pm - 3:30 pm
Wednesday, 9/11 from 6:00 pm - 7:00 pm
Location: O'Malley 5th floor entrance.
Students must bring Manhattan College Student ID's.
If you are not available at the above mentioned times:
Please review this KBA on Applying for a New York Public Library Card
Please review this KBA on Accessing Lynda.com with a New York Public Library Card
This short video which gives an overview of what Lynda.com has to offer:
Introduction to Lynda.com
Reach out to IT Services with any questions:
- Email: its@manhattan.edu
- Call: 718-862-7973
Partially reposted from Apply for a NYPL Library Card & Introduction to Lynda.com
Tuesday, September 3, 2019
LabSeat: Find an Open Computer on Campus
Have you ever encountered a situation when you needed to use a lab computer, but you arrived and all of the computers were already in use? Looking for a quiet corner to study?
Direct Link:
https://go.manhattan.edu/labseat
Via the ITS website for specific information on Computer Labs
Well, thanks to a new web application called LabSeat that was installed on our lab computers earlier this year, you can check computer availability in real time before you leave for the lab. This will be especially useful during busier times such as midterms and finals week as you can choose where to study by how many computers are available.
Access the LabSeat application to view computer availability via any of the methods below:
https://go.manhattan.edu/labseat
- Take a look at the list of labs and click on the lab you would like to view
Via the college's Quicklinks on the insidemanhattan.edu website or the Glance MC App, using any of the following search terms: computer, lab,LabSeat, etc. (Note Glance MC IOS users can save the link to their app Favorites)
Via the ITS website for specific information on Computer Labs
Click on the arrow at the end of the room and you will see:
- A map of the Computer Lab
- Hours computer lab is open
- Classes scheduled in each classroom/open lab
For more information review LabSeat: Find an Open Computer on Campus
Reach out to IT Services with any questions:
- Email: its@manhattan.edu
- Call: 718-862-7973
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