Thursday, November 7, 2019

Windows 8.1 End of Life Schedule

Every Windows product has a life cycle. The life cycle begins when a product is released and ends when it's no longer supported. Knowing key dates in this life cycle helps you make informed decisions about when to update, upgrade or make other changes to your software. 
Windows 8.1 Mainstream support will end January 9, 2018
Windows 8.1 Extended support will end January 10, 2023
Microsoft Support Reference to determine: Which Windows operating system am I running?

Solution

Manhattan College ITS loads Windows 10 on all ITS supported compatible devices.

Next Steps

If you happen to have a computer with Windows 8.1 please upgrade your computer to Windows 10 before January 9, 2018.  You can contact ITS for assistance.

Windows 7 End of Life Schedule

Every Windows product has a life cycle. The life cycle begins when a product is released and ends when it's no longer supported. Knowing key dates in this life cycle helps you make informed decisions about when to update, upgrade or make other changes to your software. 
Windows 7 Support will end January 14, 2020.
Microsoft Support Reference to determine: Which Windows operating system am I running?

Solution

Manhattan College ITS loads Windows 10 on all ITS supported compatible devices.

Next Steps

If you happen to have a computer with Windows 7 please upgrade your computer before January 14, 2020.  You can contact ITS for assistance.
Further details:  Windows 7 End of Life Schedule 

RESOLVED: Network Outage - Leo 4th Floor

RESOLVED: As of 10:45am, the network outage in Leo 4th floor has been resolved

_________________________________________________________________________________

ITS is aware of a network outage affecting Leo Engineering building, fourth floor. Both wired and wireless is affected at this time.  The rest of the building is not affected.

ITS has reached out to electricians to look into this issue. We will updated the community as soon as we can once this issue has been resolved.

We apologize for any inconvenience that this may cause.

Sunday, October 27, 2019

Top Tips to Securely Using Social Media


Manhattan College IT Services is sharing cyber safety tips in support of raising awareness during National Cyber Security Awareness Month, October 2019.

Overview 

Social media sites, such as Snapchat, Facebook, Twitter, Instagram, and LinkedIn, are amazing resources, allowing you to meet, interact, and share with people around the world. However, with all this power comes risks--not just for you, but your family, friends, and employer. In this post, we cover the key steps to making the most of social media securely and safely. 

Posting 

Be careful and think before posting. Anything you post will most likely become public at some point, impacting your reputation and future, including where you can go to school or the jobs you can get. If you don’t want your family or boss to see it, you probably shouldn’t post it. Also, be aware of what others are posting about you. You may have to ask others to remove what they share about you. 

Privacy 

Almost all social media sites have strong privacy options. Enable them when possible. For example, does the site really need to be able to track your location? In addition, privacy options can be confusing and change often. Make it a habit to check and confirm they are working as you expect them to. 

Passphrase 

Secure your social media account with a long, unique passphrase. A passphrase is a password made up of multiple words, making it easy for you to type and remember, but hard for cyber attackers to guess. 

Lock Down Your Account 

Even better, enable two-factor authentication on all of your accounts. This adds a one-time code with your password when you need to log in to your account. This is actually very simple and is one of the most powerful ways to secure your account. 

Scams 

Just like in email, bad guys will attempt to trick or fool you using social media messages. For example, they may try to trick you out of your password or credit card. Be careful what you click on: If a friend sends you what appears to be an odd message or one that does not sound like them, it could be a cyber attacker pretending to be your friend. 

Terms of Services

Know the site’s terms of service. Anything you post or upload might become the property of the site.

Work

If you want to post anything about work, check with your supervisor first to make sure it is okay to publicly share.
Follow these tips to enjoy a much safer online experience. To learn more on how to use social media sites safely, or report unauthorized activity, check your social media site’s security page.


Be Secure Online! Refer to Manhattan College's Cyber Safety site for additional resources.

Refer to Manhattan College's Email Signature Knowledge Base 
Article for instructions on how to create your own email signature. 
Using a Manhattan College email signature is important because it is the perfect opportunity to brand every message you send. By creating a cohesive email signature for each employee on your team, you create brand recognition in every person to whom your employees sends emails. 

Reach out to IT Services with any questions:



Partially reposted from www.sans.org/security-awareness


Friday, October 25, 2019

COMPLETE: Planned Network Maintenance OV on 10/29 at 530am

COMPLETE: As of 540am, this maintenance has been completed successfully.

Update: This maintenance has been rescheduled for Tuesday at 530am. Sorry for the inconvenience.

ITS will be conducting maintenance in Overlook Manor on Monday, October 28th at 530am. This maintenance should be complete by 7am.

In order to improve network reliability, there will be scheduled network maintenance in order to upgrade firmware on the network equipment that services OV. This network maintenance will affect both of the wired and wireless networks throughout Overlook. This maintenance will not affect any other buildings on campus.

We apologize for this inconvenience. If you have any questions, please feel free to contact ITS at 178-862-7973 or via email at its@manhattan.edu.

RESOLVED: 12:35pm BANNER OUTAGE - 25 October 2019 12:29pm

UPDATE: 12:35pm
The issue has been resolved as of 12:33pm, we do not expect another outage to occur but will continue to monitor closely.

You may need to restart your browser.

----------------------------------------------
ITS is investigating an issue causing login failures to Banner and Self Service.

Next update no later than 12:50pm

Monday, October 21, 2019

Improving Real-Time Collaboration in Google Docs for Assistive Technology Users

It’s now easier for users of assistive technologies, like screen readers and Braille displays, to keep track of real-time updates made by collaborators in a document. With live edits, you can view a periodically updated summary of collaborator changes in a convenient sidebar. In Google Docs we believe that collaboration works best when it works for everyone.

New edits made by collaborators appear in the live edits sidebar.


To see live edits, open the Accessibility settings by going to Tools > Accessibility settings and check “Turn on screen reader support.” Then, select “Show live edits” from the Accessibility menu. To learn more, see this article in Google's Help Center.

Helpful links

Reach out to IT Services with any questions: