Monday, September 11, 2023

Scheduled Downtime Tonight (1hr)

Dear Colleagues,

ITS is taking the Administrative System (Banner) offline this evening (9/11/2023) between 8:00 pm - 9:00 pm to apply a Financial Aid upgrade.

Thank you for your patience.

ITS


Horan Network Maintenance - 9/16 - 6AM - 8AM


Update: This maintenance has been completed as of 6:55 am.

In order to maintain a safe, secure, and reliable network, ITS will be performing maintenance on our network infrastructure in Horan Hall. This will occur on Saturday, September 16th is expected to last from 6am to 8am. This maintenance will cause the wired and wireless networks to be down during the duration of the maintenance period.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

ITS Knowledge Base

 Did you know that you can get answers to most of your ITS questions at our Knowledge Base?

Fall 2023 Client Service Prioritized Support August 28 - September 15

  ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 28 - Friday, September 15, 2023.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Wednesday, September 6, 2023

Semesterly Reminder to Check drive.google.com

This is your semesterly reminder to make sure that all your files are backed up by checking drive.google.com to make sure that your file sync is working properly. If your files do not show up at drive.google.com they are not properly backed up and are at risk of loss. If you need any assistance, email its@manhattan.edu.

Tuesday, September 5, 2023

Fall 2023 Client Service Prioritized Support August 28 - September 15

 ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 28 - Friday, September 15, 2023.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Friday, September 1, 2023

Hayden Network Equipment Upgrade - 9/2

UPDATE: This maintenance has been completed as of 9:52AM.


In order to maintain a safe, secure, and reliable network, ITS will be upgrading the core equipment in Hayden Hall. This will occur on September 2nd and is expected to last from 6 AM-10 AM. This maintenance will cause our network to be down during the duration of the maintenance period and will affect devices that connect to the internet.


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.