Tuesday, January 9, 2024

Tech Tip Data Retention with Google Drive Shared Drives

The best practice with saving files that are important to the institution or department, is to store these documents in a Google Drive Shared Drive. Learn more about Shared Drives.

Monday, January 8, 2024

Security Equipment Maintenance - 1/10 - 6AM-7AM

ITS will be performing maintenance on some of our security equipment on Wednesday, January 10th from 6AM 7AM. This maintenance will affect software access to many machines across the campus, select banner users, and certain Manhattan College internal services. 

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Spring 2024 Client Service Prioritized Support January 16 - February 2

ITS Client Services will be providing priority support to classroom issues and network support requests from January 16 - February 2.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Classroom Training This Week!

All Faculty are encouraged to take advantage of Classroom Training that is offered the week of January 8th to re-familiarize yourself with the technology in your classrooms. To schedule training, simply email its@manhattan.edu or fill out this form with your availability the week of January 8th as well as which classrooms you will be teaching in. We will assign one of our trainers to meet with you to review the technology. If you prefer, here are the knowledge articles for the classroom technology that you can review at your own pace. It is recommended that you check out your classroom prior to your first class to ensure that you are comfortable with its operation. If you are unavailable the week of January 8th we can meet you at another time. Just keep in mind that once the semester starts, accessing classrooms becomes more difficult since classes are in session.

Wednesday, January 3, 2024

COMPLETED: Upcoming Network Maintenance: Kelly Commons - 01/04/24, 6:30 PM - 7:00 PM

Update 8:40 PM: The maintenance has been completed.

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ITS will be performing essential maintenance on the networking equipment in Kelly Commons tomorrow Jan 4th, from 6:30 PM to 7:00 PM. Durring this time, internet connectivity in Kelly will temporarily be disrupted. We appreciate your understanding and cooperation durring this brief maintenance window. 


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Classroom Training Week of January 8th

All Faculty are encouraged to take advantage of Classroom Training that is offered the week of January 8th to re-familiarize yourself with the technology in your classrooms. To schedule training, simply email its@manhattan.edu or fill out this form with your availability the week of January 8th as well as which classrooms you will be teaching in. We will assign one of our trainers to meet with you to review the technology. If you prefer, here are the knowledge articles for the classroom technology that you can review at your own pace. It is recommended that you check out your classroom prior to your first class to ensure that you are comfortable with its operation. If you are unavailable the week of January 8th we can meet you at another time. Just keep in mind that once the semester starts, accessing classrooms becomes more difficult since classes are in session.