Thursday, May 23, 2013

Campus Telephone System Upgrade - Completion Scheduled for June 2013


Work has resumed to complete the campus telephone system upgrade.  While some work was done during Spring Break, plans to complete the upgrade had been deferred to the end of the semester to avoid interruptions.  Technicians will be on-site the week of 5/28 to prepare wiring and system components.  We expect end-user office telephone handset replacements to start the week of 6/3.  Subsequent announcements will be posted as a timeline is developed and each area is designated for telephone handset replacement.

In general, the deployment schedule will designate one building per day for telephone handset replacement.  During that designated time, users should expect interruptions in telephone service in the affected building.  Please review the post-upgrade steps posted at the telephone upgrade website http://www.manhattan.edu/phone  which includes checking your “old” voicemail and configuring your new voicemail box.

Please be on the lookout for new messages in the coming days that will detail the final upgrade plans.  The same information will be posted at the telephone system upgrade website -  http://www.manhattan.edu/phone

Questions or concerns should be sent via email to telephone@manhattan.edu