ITS had received reports from students on Monday 11/2 that online registration for Spring 2016 operated slower than expected. ITS has confirmed that the self-service system had experienced higher-than-expected load which likely resulted in students experiencing longer-than-expected delays when attempting to register for classes at 7AM on Monday.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhj9Q_80PO_IfA-A50BM-gO49e7zG-Z-T2t0jpxk1C-AKTejgduuzSPLpnK1FsIZC02Hhvfpq_CwhFjEQlEfnzy9NBA8J_tVFua4ddwp37dS7QOe-Efb1W7TTt-pI6EinzeqcSUqr8Lq3ce/s320/Screen+Shot+2015-11-05+at+6.37.16+AM.png)
ITS immediately reviewed the configuration of the self-service system on Monday 11/2 after the 7AM rush. Since the system had been upgraded over the summer, we identified a few new configuration settings to be optimized before the next online registration (for Juniors) on Wednesday 11/4. The new configuration was completed prior to Wednesday and ITS added additional monitoring of the self-service system during Wednesday's 7AM rush.
The chart on this page shows the number of online registrations over time for the Monday 11/2 (
BLUE) and Wednesday 11/4 (
RED) sessions. As you can see, the Wednesday (
RED) session for Juniors shows a significantly higher number of registrations completed as soon as registration opens at 7AM - a significant improvement over the same period on Monday 11/2 (
BLUE).
Despite experiencing minor delays on Monday, over 1000 students successfully registered for classes. On Wednesday, approximately 550 students completed registration.