Monday, October 2, 2017

Client Services Support Update, Mondays and Thursdays 10-2:30pm

All of Client Services and Operations offices will be extremely short staffed between the hours of 10am to 2:30pm during the Fall 2017 Semester. This is due to the block scheduling of classes going forward, and is out of ITS' control. The timeframe for each staff shortage will change each semester due to schedule changes made by scholastic department chairs.

Within this time frame, only the following types of issues will be addressed:

Classroom Emergency Issues
Previously Scheduled Appointments

All other requests will be processed in the order of which they were received. In addition, we will have a surge of staff members after 2:30pm, to address immediate issues as they arise. Please be mindful this policy is being put into place so that we can better support the Manhattan College community.

If you have any specific questions or concerns, please email or call 718-862-7973