Tuesday, August 22, 2023

25Live Outage

Update 11:23AM from 25Live Support:

Dear Series25 customer,

We are pleased to let you know that all Series25 services have been restored following unexpected technical difficulties.

Affected Services: 25Live (Double-click prevention causing slowness for some users)

Date of Incident: 08/22/23

Our first priority is to provide our customers with the best possible service. We thank you for your patience while we worked to resolve the issue as quickly as possible for you. If you have any questions or concerns about the incident, please contact Technical Support (support@collegenet.com).

Please see the below message from 25Live Support:

CollegeNET is currently experiencing technical issues that could result in slowed or interrupted Series25 services.

Affected Services:  25Live

We appreciate your understanding as we actively work to find solutions for these issues. You will receive a confirmation once all issues are resolved.