IT Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more.  

Banner Communication Manager Could Help You!

 If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article.  

 

If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session. 

25Live Knowledge Base Category

Check out our 25Live Knowledge Base Category to learn more about 25Live our event scheduling solution. 

25Live Audit Trail

 Did you know that you can check on the status of your approvals in 25Live? Find out how at our knowledge article on this topic. 

Microsoft Knowledge Base Category

 Please check out our Microsoft Knowledge Base Category.

Basic Computer Troubleshooting Tips and Tricks

• A great first step is to turn the device off and back on again. 
• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution. 
• Check the device manufacturer support page. 

Colleagues Doing Great Things

 Is there a process or tool that you or a colleague have developed or are using that works very well and might be helpful to others? Please nominate yourself or your colleague and their process/tool. A member of the ITS training team will reach out to discuss possibly documenting this in a knowledge article, training video and/or a live workshop. Please send in your nominations via this form. 

Tell ITS

Let us know how we are doing via our ITS Survey. 

Have an idea for us to implement? Let us know: its@manhattan.edu

Have an idea for a knowledge article or presentation? Let us know: its@manhattan.edu

Notice an issue? Let us know: its@manhattan.edu

Update Campus Directory

 This is your semesterly reminder to make sure that your Campus Directory entry is correct. Make sure the phone number and office location is correct. If you need an update, review these instructions.

Get on the Same Page as Your Students with the Advising Student Profile

 The Advising Student Profile allows you to view the same information as your students in the same exact format. It is a great way to get on the same page when advising students. Check out this article that explains how to access the awesome resource!

Update Desk Phone Caller ID

 This is your semesterly reminder to submit a request if you need the name on your phone caller ID to be updated. Note that the Naming convention is Last Name First Initial (ex: Musal R).

Argos Enterprise Reporting Made Easy

 Argos is an easy interface to interact with data from Banner. Note that Argos is for reporting only and not meant for data entry. You can easily download your Argos report to an excel file for offline data manipulation. Check out this article on Argos navigation to learn more.