ITS Blog Discontinued

 The ITS Blog has been discontinued. Content will be sent out through MU Announcements going forward.

Spring 2026 Client Services Prioritized Support January 12 - February 6, 2026

 ITS Client Services will be providing priority support to classroom issues and network support requests from January 12 - February 6, 2026.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience. 

Classroom Training Week of January 5, 2026

All Faculty are encouraged to take advantage of Classroom Training that is offered the week of January 5, 2026 to re-familiarize yourself with the technology in your classrooms. To schedule training, simply  

email its@manhattan.edu or fill out this form with your availability the week of January 5, 2026 as well as which classrooms you will be teaching in. We will assign one of our trainers to meet with you to review the technology. If you prefer, here are the knowledge articles for the classroom technology that you can review at your own pace. It is recommended that you check out your classroom prior to your first class to ensure that you are comfortable with its operation. If you are unavailable the week of January 5, 2026 we can meet you at another time. Just keep in mind that once the semester starts, accessing classrooms becomes more difficult since classes are in session. 

Classroom Training Week of January 5, 2026

All Faculty are encouraged to take advantage of Classroom Training that is offered the week of January 5, 2026 to re-familiarize yourself with the technology in your classrooms. To schedule training, simply  

email its@manhattan.edu or fill out this form with your availability the week of January 5, 2026 as well as which classrooms you will be teaching in. We will assign one of our trainers to meet with you to review the technology. If you prefer, here are the knowledge articles for the classroom technology that you can review at your own pace. It is recommended that you check out your classroom prior to your first class to ensure that you are comfortable with its operation. If you are unavailable the week of January 5, 2026 we can meet you at another time. Just keep in mind that once the semester starts, accessing classrooms becomes more difficult since classes are in session. 

Your Feedback Is Needed!

As another semester comes to an end we need your help! Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for this semester.

IT Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more.  

IT Training Services

Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more.   

Tech Tip Shortcuts

 Keyboard shortcuts are a great way to save time in your daily work. Please review this article on keyboard shortcuts.

Digital Accessibility

 Learn about Digital Accessibility via our Knowledge Base. 

Voicemail to Email

 Did you know that you can get your voicemail messages directly at your email inbox? By setting up voicemail to email, you never have to login to the voicemail system to check messages again. To setup voicemail to email now, fill out this form. 

 

IT Training Services

 Did you know that ITS offers services in regard to training development and documentation assistance? We can help you develop training to help propel your team forward and also help you document and improve your processes. Checkout this service to learn more.  

Banner Communication Manager Could Help You!

 If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article.  

 

If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session. 

25Live Knowledge Base Category

Check out our 25Live Knowledge Base Category to learn more about 25Live our event scheduling solution. 

25Live Audit Trail

 Did you know that you can check on the status of your approvals in 25Live? Find out how at our knowledge article on this topic. 

Microsoft Knowledge Base Category

 Please check out our Microsoft Knowledge Base Category.

Basic Computer Troubleshooting Tips and Tricks

• A great first step is to turn the device off and back on again. 
• In most cases, someone else has already resolved your issue. Search Google describing your issue and you will most likely find a step by step guide to resolution. 
• Check the device manufacturer support page. 

Colleagues Doing Great Things

 Is there a process or tool that you or a colleague have developed or are using that works very well and might be helpful to others? Please nominate yourself or your colleague and their process/tool. A member of the ITS training team will reach out to discuss possibly documenting this in a knowledge article, training video and/or a live workshop. Please send in your nominations via this form. 

Tell ITS

Let us know how we are doing via our ITS Survey. 

Have an idea for us to implement? Let us know: its@manhattan.edu

Have an idea for a knowledge article or presentation? Let us know: its@manhattan.edu

Notice an issue? Let us know: its@manhattan.edu

Update Campus Directory

 This is your semesterly reminder to make sure that your Campus Directory entry is correct. Make sure the phone number and office location is correct. If you need an update, review these instructions.

Get on the Same Page as Your Students with the Advising Student Profile

 The Advising Student Profile allows you to view the same information as your students in the same exact format. It is a great way to get on the same page when advising students. Check out this article that explains how to access the awesome resource!