JasperNet WIFI Changes - Added Capacity, Apple Fix, 2016 Planning

ITS has applied a number of updates to JasperNet WIFI this morning to add additional capacity in residence halls including Horan, apply a permanent fix to a known issue previously affecting Apple OSX devices, and implement a configuration to prepare for the next generation of WIFI deployments (802.11ac).

After this mornings update, there are now 3 WIFI networks available to faculty and students:

JASPERNET - the preferred high-performance WIFI network providing access to both 5GHz (802.11n & 802.11a) and 2.4GHz (802.11n & 802.11g) devices.  JASPERNET is available in all campus locations.  The 2.4GHz frequency range will be removed over the winter break in preparation for future upgrades (in locations that support 5GHz).

JASPERNET5 - this temporary network #High5 was deployed in Horan Hall to help mitigate WIFI performance issues reported during the fall semester.  JASPERNET5 will be removed over the winter break.

JASPERNET-legacy - this NEW network has been deployed across campus to provide connectivity to legacy devices that are not equipped with WIFI hardware that cannot connect to 5GHz networks.  This network will operate solely on the 2.4GHz frequency range and support 802.11n and 802.11g devices.


These changes have been made as a reaction to the increasingly crowded 2.4GHz spectrum as well as preparing for the next-generation of 802.11ac WIFI devices that will operate on the less-crowded and better-performing 5GHz spectrum.  Over time, we expect to see devices that can currently only connect to the 2.4GHz spectrum being replaced by newer devices that support both 2.4GHz and 5GHz WIFI with a preference for the higher-performing 5GHz WIFI spectrum.  Be on the lookout for an update at the end of the semester.

Please report any issues to ITS #TellITS by emailing its@manhattan.edu or calling x7973.  You can send your speedtest results to @MC_ITS on Twitter.

Happy Thanksgiving!!

Dell Certificate Blunder

ITS is aware of the recent Dell certificate blunder.  Dell's official solution is already running as a background process on all impacted Dell computers since November 24th.

Please remember to always practice safe web surfing.  This means avoiding untrustworthy websites, never download & execute random programs, know who uses your computer, etc.

As always contact ITS, its@manhattan.edu, with your IT concerns.

Overlook WIFI Maintenance

ITS will be applying software updates to Overlook WIFI this AM to resolve a configuration issue affecting the wired ports on the side of the personal hotspots installed in each room.  We do not expect the maintenance to cause any interruptions in service.  As a result of the update, the wired ports labelled "1-3" on the side the of the personal hotspot device should provide 100Mbps connectivity to connected devices.  Please note that the "Passthrough Port" does NOT provide connectivity.  More information on the personal hotspot device installed in each Overlook residence can be found here:

https://manhattan.teamdynamix.com/TDClient/KB/ArticleDet?ID=8610

RESOLVED - Licensing issue with AspenTech Products (HYSYS)

Update:

The licensing issue with AspenTech products has been resolved. The AspenTech products that were functioning properly before Saturday, November 21st, 2015 are now functioning properly again. Specifically, AspenTech products are usable in the RLC 102 and OMAL 206 computer labs.

A second issue with AspenTech products crashing on startup in RLC 103 is not yet resolved, but it will be resolved when the lab is reimaged. The installation is corrupt and, therefore, resolving the licensing issue did not prevent the program from crashing on startup.

If there are other labs besides RLC 102 and OMAL 206 that were functioning properly before Saturday, November 21st, 2015, but are not functioning properly at this time, please notify its@manhattan.edu.

Original post:

There is a licensing issue with AspenTech products. The programs will not function until the issue is resolved. We are working diligently to fix the issue as soon as possible. This blog post will be updated when the issue has been resolved.

Network Maintenance - Wednesday November 25th 5:00-7:00AM

ITS will be performing network maintenance on Wednesday November 25th from 5:00-7:00AM.  As a result, a number of JasperNet services - as well as access to off-campus services - will be offline for a portion of the maintenance window.

UPDATE:
7:20 AM - Network services online
7:40 AM - IP Phone service online
7:40 AM - Horan Hall online
7:45AM - Lee Hall online

System Maintenance - JasperNet SSO 10PM Wednesday

ITS will be performing a system update to the JasperNet SSO system tonight from 10:00-10:30PM.  During this time, authentication (login) to some JasperNet services may be interrupted for a brief period - including self-service.  Users already connected to JasperNet services will be unaffected.

Update:  Maintenance completed.  Additional steps planned for future date,

JasperNet Bandwidth Upgraded to 10Gigabits

Students and Faculty now have access to virtually unlimited bandwidth when connected to JasperNet.  An upgrade to our Internet connection to 10 Gigabits was completed on 11/18 - which represents a 10x increase from the beginning of the semester.

ITS has seen an unprecedented increase in the amount of traffic on JasperNet over the past 6 months.  Students and Faculty are accessing more online content including a significant increase in HD video.  Providing quality connectivity to these resources is a top priority, and with this upgrade, we now have the capacity for students and faculty to consume a virtually unlimited amount of content.