Phishing - Email Validation

#thinkbeforeyouclick - ITS would like to remind the campus community to be vigilant and validate any requests for personal or account information before replying to messages like the one below:

There are a few tell-tale signs that the message above is a phishing attempt to get unauthorized access to your JasperNet account.  ITS will NEVER ask for your password or any other personal information via email.  Any attempt to do so should be considered an unauthorized attempt to access your account.  Also, do not click on links requesting the same.  Messages as above can be safely deleted.

If you are unsure of the authenticity of the email or other type of request, please forward the message to its@manhattan.edu or call us at 718-862-7973.

Gmail and Google Calendar get a whole lot better on iOS

The new Gmail app for iOS

When you get the next Gmail iOS app update, you’ll notice some exciting changes: The biggest overhaul of the app in nearly four years. It's the Gmail you know and love, with a fresh new look, sleeker transitions and some highly-requested features. It's a lot faster, too.

With the new app, getting things done on the go is a lot easier — whether you’re trying to find a message your colleague sent you last month, or trying to get through your work inbox on a Monday morning.

Starting today, you’ll be able to:

• Undo Send, just like you do on the desktop, to prevent embarrassing email mistakes
• Search faster with instant results and spelling suggestions (like when you type “flighht,” but you really meant “flight”)
• Swipe to archive or delete, to quickly clear items out of your inbox

Google Calendar: Updated for you

Based on your feedback (thank you!), the Calendar app on iOS has some shiny, new features:

• Month view and week in landscape view, so you have even more ways to see your schedule at a glance.
• Spotlight Search support, so you can search for events, Reminders and Goals in Apple’s Spotlight Search and find what you’re looking for faster.
• Alternate calendars. If you often look up dates in a non-Gregorian calendar — like Lunar, Islamic, or Hindu — you can now add that calendar to easily see those dates alongside your current calendar.

We'll continue to improve both Gmail and Calendar for iOS so you can be more productive on the go.

Reposted from:  https://blog.google/products/gmail/gmail-and-google-calendar-get-a-whole-lot-better-on-ios/

Turnitin Scheduled Maintenance Windows

Turnitin schedules maintenance windows for the first and third Saturdays of each month from 6am - 11am PST. 

All Turnitin services and related websites (Turnitin, OriginalityCheck, GradeMark, PeerMark, Turnitin for Admissions, WriteCheck, and iThenticate) may be unavailable for use during scheduled maintenance times.

Stay current with Turnitin's system status, performance, security, and scheduled maintenance updates via the Twitter feed @TurnitinStatus streaming live below.

Additional Information

• Instructors are encouraged to set assignment due dates that avoid these scheduled maintenance windows for Turnitin services.
• Students are encouraged to submit assignments in advance of assigned due dates.

Tweets by TurnitinStatus

Google Drive Desktop App Ending Support for Windows XP, Vista and Server 2003

G Suite Update Alerts

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Today, we’re announcing that on January 1, 2017 we will discontinue support for the Google Drive desktop app on Windows XP, Vista and Server 2003 since these platforms are no longer actively supported by Microsoft. The Google Drive desktop app (officially: "Google Drive for Mac/PC") will continue to function on these platforms, but will not be actively tested and maintained. If you are still on one of these unsupported platforms, we encourage you to move to a newer version of Windows to continue using Google Drive desktop app. Release track: Launching to both Rapid release and Scheduled release on January 1, 2017 Launch release calendar Launch detail categories Get these product update alerts by email Subscribe to the RSS feed of these updates Reposted from the G Suite Update Alerts Blog Originally Posted: 27 Oct 2016 11:26 AM PDT https://gsuiteupdates.googleblog.com/

System Maintenance: Banner Self-Service and JasperNet SSO

ITS will be performing emergency system maintenance starting at 9:30PM TONIGHT.  Between 9:30PM-10:00PM we anticipate that Banner Self-Service and JasperNet SSO (Authentication) will be OFFLINE for 3-5minutes.  The system maintenance is the result of a system slowdown encountered during online class registration this AM.

Computer Lab Software Request Deadline for the Spring 2017 Semester is 11/11/2016

If you would like to request an upgrade of a software already installed in the computer labs or if you would like us to install a new software in the computer labs on campus, please fill out the Software Request form linked to below (click the big green box that says “Request Service”):

https://manhattan.teamdynamix.com/TDClient/Requests/ServiceDet?ID=2613

Please note that fully completed forms are required for any change to the labs, even for free software. All software installation media and licenses are also required by the due date. 

Requests for the Spring 2017 semester should be submitted by 11/11/2016. Requests submitted after the deadline may not be installed in the labs for the Spring 2017 semester. This is because we need time to develop an installation procedure and test the software in the lab environment before deploying the software. We also require a number of weeks to deploy the lab images across campus, which means our solutions need to be complete and tested several weeks prior to classes beginning.

Please submit your Software Request forms ASAP.

Banner Self-Service Slowdown during Registration

ITS closely monitors the Banner Self-Service system during AM registration.  This AM between 7:02AM and 7:04AM ITS identified a noticeable slowdown in the system (after the first 485 students successfully registered).  During this 2-minute period, users may have experienced slower-than-normal response times from self-service and a possible timeout while waiting for the system to respond.  By 7:04AM, 618 students had successfully registered and the system was responding normally.

ITS will be investigating this slowdown today in preparation for the next registration group on Thursday.