Tuesday, May 13, 2014

Some JasperNet web services OFFLINE

UPDATE 1:52AM:
lms.manhattan.edu (Moodle) has been restored as of approximately 1:50AM

UPDATE 12:15AM:
All affected services EXCEPT lms.manhattan.edu (Moodle) have been restored as of approximately 11:00PM and are now running at optimal speed/performance.  Additional steps are being taken with the Moodle system to ensure optimal performance and reliability which will require the system to be offline for a short while longer.


UPDATE  11:11PM:
ITS has identified a root cause of the outage and is applying updates to resolve the issue.  Currently, systems are back ONLINE and operational but operating slower.


Original Notice:
ITS is investigating a number of JasperNet web services that are currently offline.  These services include:
- www.manhattan.edu - College webiste
- lms.manhattan.edu - Moodle server
- start.manhattan.edu
- library.manhattan.edu

We will provide an update once more information is available.