Get on the Same Page as Your Students with the Advising Student Profile

The Advising Student Profile allows you to view the same information as your students in the same exact format. It is a great way to get on the same page when advising students. Check out this article that explains how to access the awesome resource!

Get on the Same Page as Your Students with the Advising Student Profile

 The Advising Student Profile allows you to view the same information as your students in the same exact format. It is a great way to get on the same page when advising students. Check out this article that explains how to access the awesome resource!

Students: How to Look Up Your Schedule

Student, please review this article that explains how to look up your course schedule.

UPDATE: Non-Planned Outage: Banner / Self-Service

Dear Colleagues,

Service has been restored to Banner / Self-Service.

We will continue to monitor the situation.

We apologize for any inconvenience. 

Information Technology Services

Update: Banner & Self-Service Outage

Dear Colleagues,

The administrative system is restored and available.  

ITS is working to identify the root cause and to ultimately prevent this issue from happening in the future.

We apologize for any inconvenience that this unplanned outage has caused.

ITS

Dear Colleagues,

The administrative system is experiencing an outage that has impacted Self-Service and this morning's registration process.

ITS is working to resolve this issue as quickly as possible.

ITS

Planned Downtime: Banner (Please Read)

 Dear Colleagues,

This Friday night, Information Technology Services will be conducting maintenance which will require downtime for our Administrative System, Banner

When: March 10, 2023

Time: 9:00pm - 10:00pm

Thank you in advance for your patience.

Information Technology Services.

"Update" Banner Outage - "RESOLVED

Dear Colleagues,

This issue has been resolved.

Thank you for your patience.

Kevin

Dear Colleagues,

Banner and other related systems are offline.  ITS is currently working on this and hopes to have access restored as soon as possible.

Thank you,

Kevin

Administrative Systems - Scheduled Maintenance Tonight

Dear Colleagues,

Information Technology Services will be performing maintenance tonight (11/07/2022) on our administrative system between 9:00pm - 9:30pm. Downtime will be required and access during this time frame will be limited.

Thank you in advance for your patience,

Information Technology Services

Scheduled Maintenance (30 Minute Downtime Required)

Dear Colleagues,

This evening, ITS will be applying maintenance to Self-Service and therefore will have the system offline for approximately 30 minutes starting at 9:00pm tonight (10/12/2022)  

Thank you for your patience while we conduct this maintenance.

Thank you in advance.

ITS

Administrative Systems Maintenance

Dear Colleagues,

ITS will be conducting maintenance to the administrative system between 9:00pm-9:30pm this evening (Sept, 29, 2022). Please be aware that Banner and Self-Service applications will be temporarily offline.

Thank you for your patience,

ITS

Please Read - Banner/Self-Service Maintenance (Complete)

Dear Campus Community,

The maintenance has been completed and Banner & Self-Service are back online.

Thanks again for your patience.

Information Technology Services

Dear Campus Community,

Information Technology Services will be fine tuning the administrative systems tonight (08/31/2022) starting at 8:00pm - 10:00pm.  The Administrative Systems (Banner, Self-Service...) will not be available during this time period.  

Thank you in advance for your patience,

Information Technology Services

Unplanned Outage - FYI (UPDATE)

Follow-up Message

Dear Colleagues,

The administrative system are back online. 

Thank you for your patience

ITS 

Dear Colleagues,

We are experiencing issues with Banner and related systems, ITS is working to identify and resolve the issue.  This not only impacts Banner but also Self-Service, Degree Works and other Banner connected services.

We'll update the blog post once the issue is resolved.

Thank you for your patience.

ITS

Banner Maintenance Downtime changed to August 12th

Dear Campus Community,

On August 12th (originally August 11th), please be advised that scheduled maintenance will occur between 9:00pm-11:00pm. This will require downtime for Banner and all related services such as Self-Service, Workflow, Banner Communications, Argos etc….

We  apologize for any inconvenience and appreciate your patience.

Information Technology Services 

Planned Outage: Banner/Oracle Maintenance - Complete

Dear Manhattan College Community,

The Oracle Migration is complete. Thank you everyone for your support in this effort.

Information Technology Services

Dear Manhattan College Community,

Information Technology Services will be migrating our Oracle environment from an "on premise" model (hosted in our datacenter) to the Oracle Cloud.

This will require that our Oracle environment be offline beginning on Friday, June 10th at 6:00pm - Sunday, June 12th until 10:00pm.  This includes Banner and any secondary software associated with Banner i.e., Self-Service.  Additionally, we will work diligently to limit the downtime especially for Banner Self-Service.

Also, starting on May 24, 2022, ITS will institute a freeze on any new banner releases or patches in order to keep the integrity of our Test system and Banner Production environments intact unless related to an emergency fix from Ellucian or a time-sensitive patch released by the government.

Thank you for your patience during this important migration.

Information Technology Services

Planned Outage - Banner & Self-Service Applications

Dear Colleagues,

Information Technology Services will be performing upgrades to the Banner administrative system.  This scheduled maintenance will require the server to be off line tonight (March 4) beginning at 9:00pm.  We expect this upgrade to take several hours.  Self-Service will be impacted for the duration of the upgrade.

Thank you for your patience during this short outage.

Information Technology Services

Planned Outage - Administrative System

Dear Colleagues,

Information Technology Services will be upgrading the Oracle Database starting July 16th at 6:00pm - July 18th. This will require Banner and related applications such as Self-Service to be offline during this period.

Thank you for your patience during this timeframe.

Information Technology Services

System Maintenance Scheduled - Banner Downtime Required

 Dear Colleagues,

Information Technology Services will be conducting scheduled maintenance to our Banner environment this coming Friday night (January 8, 2020). This will require downtime for Banner, Self-Service and other related systems.  We expect this downtime to be between 7:00pm - 11:00pm.

Thank you for your patience.

Information Technology Services

Banner Downtime 12/10/2020 - Please Read

 Dear Colleagues,

Tonight (12/10/2020) between 8:00pm - 9:00pm, ITS will be applying financial aid patches to the Banner production system.  Banner will be offline for this duration.

Thank you for your patience while we apply these required patches.  

ITS

Web Theme Updates applied to Self-Service

Updates to the web theme have been applied to Banner Self-Service.  As a result, Faculty and students can expect a more modern experience better aligned to Manhattan College branding standards.  Additionally, the updated web theme incorporates responsive elements that enable a better experience for mobile users.

Brand-Aligned Styling

Responsive Design / Mobile-Friendly

Complete: Banner Upgrade - Banner will be unavailable this weekend

UPDATE;
The Banner upgrade has been completed, all ancillary applications (Self-Service, Workflow, Banner Communications Manager, etc...) here been restored. Thank you for your patience.

Information Technology Services



Dear Manhattan College Community,

Tonight at 7:00pm, ITS will begin the scheduled Banner Upgrade process.  Banner and its ancillary applications (Self-Service, Workflow, Banner Communications Manager, etc...) will be offline throughout the weekend and will be back up on Monday, October 7th.  Thank you.

Information Technology Services