The AirPlay devices in some rooms are powered by Kramer Via Gos. These devices are end of life and no longer supported. They are buggy and may or may not work. If your device does not work, it is recommended that you use a hard wired connection. We are working on a plan to replace these devices with the supported Airtame devices. Rooms that currently have the next generation Airtames work without issue.
Showing posts with label Kramer VIA. Show all posts
Showing posts with label Kramer VIA. Show all posts
Tuesday, August 27, 2024
Wednesday, July 31, 2019
Fix for AirPlay Connection Issues Using Room Name
We noticed an uptick in tickets for AirPlay Not Connecting to Room Name issues this week and thought it would be good to remind everyone of this Knowledge Article that explains how to fix the issue when attempting to connect to an AirPlay using the VIA App and Room Name. See the article for more information.
Friday, February 15, 2019
Frozen Screen Displaying on AirPlay V2 Powered by Kramer
Please note there have been several instances of Kramer VIA devices freezing. This can happen during a presentation or when you first arrive at a podium. We have reached out to Kramer Technical Support with this issue and are waiting to hear back from them.
Review this Frozen Screen Displaying on AirPlay V2 Powered by Kramer KBA to learn strategies on how to address the frozen Kramer issue.
For help with getting started with Kramer VIA please contact:
ITS@manhattan.edu or TEL: 718-862-7973
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