Showing posts with label working remote. Show all posts
Showing posts with label working remote. Show all posts

Thursday, March 26, 2020

8 Essential Tips For Recording Professional Quality Videos From Home


If you are looking for some quality tips from an award winning professional on how to record quality video while you are working from home, then look no further!


Laura Meoli Ferrigon is the Assistant Director of Digital Media here at Manhattan College and has shared with us an article that she wrote, listing 8 essential tips for recording professional quality videos at home. Check it out!  


For those of you don't know Laura, she is an Emmy Award-winning filmmaker with 10 years experience creating multimedia for organizations, brands and individuals. She has written a book and also won various other awards! Visit her website to find out more about her and her work.

Thursday, March 19, 2020

Director of Client Services & Operations and IT Training Coordinator to participate in nationwide webinar on remote teaching/working!

On Friday March 27th, 2020 from 11:00AM- 12:00PM Richard Musal, Director of Client Services & Operations, and Susanne Leavey, IT Training Coordinator, will be participating in a nationwide Webinar titled, “Higher Ed IT Leaders Share Insights for Managing Remote End-Users & Teamwork” hosted by TeamDynamix.

They will be discussing how ITS has been managing and coordinating the transition to remote learning and working on campus using our online ticketing system and knowledge base. If you are interested in learning more about this please use this link to register.


Tuesday, March 17, 2020

RLC Help Desk Closure

The ITS Help Desk located in RLC will be closed until further notice. 

As of Wednesday March, 18th the ITS Help Desk located in RLC will be closed until further notice. The Jasper office will remain open with very limited staffing. 

Please be mindful of this when you are submitting tickets and requesting consultations. ITS would like to encourage you to search our Knowledge Base to try and troubleshoot problems independently. Additionally please use this link to reference Remote Working resources.

ITS is thankful for your patience during this challenging time, stay safe and healthy everyone! 


For additional information, please contact ITS at its@manhattan.edu or 718-862-7973



Monday, March 16, 2020

Susie's Tech Tips #1

In light of all of the disturbances and changes in routine that the COVID-19 virus has caused, I thought it was important that the first Tech Tip be a helpful recommendation related to these changes and disturbances. 


Tech Tip # 1 

ITS understands and sympathises with the uncertainty and uncomfortability surrounding working remotely and we want to make sure you have the resources and tools that you need. This tip is a good place to start if you are unsure of what you will need, technology wise, to work remotely.

Before you request VPN or a Remote Desktop connection- try to do the things you would normally do at work from home, first. This is important because it will allow you to see what you can and cannot do from your home computer/connection. 

There have been many measures taken by ITS and the college to make working remotely as seamless as possible, including removing some VPN requirements from certain services to ensure those who use them regularly can access them easily. 

If you have tested this at home and are still having difficulties accessing what you need to, please reach out to ITS as soon as possible so we can help you resolve the issue quickly. 

If you have a moment it would be greatly appreciated if you could fill out this form to provide feedback or ask questions about this tip!

For more help, please contact ITS at its@manhattan.edu or 718-862-7973