Showing posts with label training. Show all posts
Showing posts with label training. Show all posts

Monday, January 9, 2023

Spring 2023 Classroom Technology Training Signup

ITS will be offering classroom technology training sessions from January 9th-17th.

The trainings will take place on campus with a member of the ITS technology training team.

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Spring. Please note some classrooms are different than others so the training will be specific to the type of classroom you are teaching in.

To sign up please click here.

ITS will also be offering training the first and second week of classes from January 18th to the 27th. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that time. These meetings are based upon room availability once classes begin.

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you

Tuesday, December 13, 2022

Banner Communication Manager Could Help You!

If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article


If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session.

Monday, August 22, 2022

Banner Communication Manager Could Help You!

If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article


If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session.

Thursday, August 18, 2022

Fall 2022 Classroom Technology Training Signup

 ITS will be offering classroom technology training sessions from August 22nd-Sept 2nd.

The trainings will take place on campus with a member of the ITS technology training team.

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Fall. Please note some classrooms are different than others so the training will be specific to the type of classroom you are teaching in.

To sign up please click here

ITS will also be offering training the first and second week of classes from Aug 29th-Sept 9th. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that time frame.

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you.

Tuesday, August 16, 2022

Fall 2022 Classroom Technology Training Signup

ITS will be offering classroom technology training sessions from August 22nd-Sept 2nd.

The trainings will take place on campus with a member of the ITS technology training team.

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Fall. Please note some classrooms are different than others so the training will be specific to the type of classroom you are teaching in.

To sign up please click here

ITS will also be offering training the first and second week of classes from Aug 29th-Sept 9th. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that time frame.

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you.

Tuesday, July 26, 2022

Banner Communication Manager Could Help You!

If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article


If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session.

Monday, June 27, 2022

Banner Communication Manager Could Help You!

If you are finding yourself in need of sending a large email communication, Banner Communication Manager (BCM) may be a helpful resource for you! It saves you from manually inputting large amounts of email addresses and can also help personalize mass emails. If you are interested in learning about how to use BCM you can check out this article


If this is something you would like to explore further please email its@manhattan.edu for a BCM Consultation to arrange a setup and training session.

Friday, January 7, 2022

Spring 2022 Classroom Technology Training Sign Up

 ITS will be offering classroom technology training sessions from January 10th-14th. 

The trainings will take place on campus with a member of the ITS technology training team. 

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Spring. Please note some classrooms are different than others so the training will be specific to the type of classroom you are teaching in. 

To sign up please click here

ITS will also be offering training the second week of classes from January 19th to the 21st. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that week. 

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you.

Monday, November 29, 2021

DUO MFA Support Sessions

ITS will be offering support sessions with members from the Technology Training team for those who will need to enable DUO Multi-Factor Authentication on their JasperNet accounts. Below please find more information about the drop-in training sessions. There is no signup required.

When:
  • December: 1st, 8th, 15th, and 22nd (all Wednesday’s) from 11:00am - 2:00pm

  • January: 5th, 12th, and 19th (all Wednesday’s) from 11:00am-2:00pm

Where: MGL 305 (Computer Lab)

Please remember to bring your cell phone to complete the setup.

For more information on why this is needed please refer to this post.

If you are unable to attend or have any questions please contact its@mahattan.edu and someone from the Training Team will reach out to schedule a separate time and answer any questions you may have.


Sunday, August 15, 2021

Fall 2021 Classroom Technology Training Sign Up

ITS will be offering classroom technology training sessions from August 23rd-August 27th. 

The trainings will take place on a campus with a member of the ITS technology training team. Up to 10 people will be able to sign up for a session. 

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Fall. Please note some classrooms are different than others so the trainings will be specific to the type of classroom you are teaching in. 

To sign up please click up here. If you know you will be teaching in DLS 209, DLS 210, or DLS 300 please sign up here

ITS will also be offering training the second week of classes from August 30th to September 2nd. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that week. 

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you. 


Wednesday, January 27, 2021

Welcome Back! Spring Semester IT Services Announcements

Happy New Year! We would like to welcome everyone back to campus and trust everyone had a relaxing and restorative winter break.

ITS Winter Updates

Client Services and Operations had a very productive winter break by working hard to stay on top of all maintenance and support of technology for staff and students during the intersession. We are grateful for all the hard work they do year round! 

Training Request Reminder

ITS would like to take the time to remind you that you may utilize the Training Department as a resource by requesting trainings. If you would like to request a training you can do so by emailing its@manhattan.edu or requesting a training through the MC Service Catalog by selecting "IT Training Services" under categories. 

We hope you have a great semester and make sure to be on the lookout for helpful tips and tricks in our upcoming blog posts! 

ITS STARS Update:

A Student Technology And Resource Specialist (STARS) is a Manhattan College student who exemplifies Lasallian values by utilizing their unique skill set to assist members of the Manhattan College community. A STAR has a combination of excellent interpersonal communication skills and technology knowledge. STARS show compassion when working with members of the community who are having technical difficulties. STARS have been going through ongoing training this Fall and upgrading their technical skills in order to offer even stronger support to the Manhattan College community. Managers are organizing training and a student management hierarchy with the continued goal of a 90% student run Client Services department in the upcoming Spring 2021 semester.

Reminders

Have a question? Check out our Knowledge Base first.

The ITS Service Catalog is a great resource!

The best way to get in touch with a Client Services representative is an email to its@manhattan.edu 
or a phone call to x7973 (718-862-7973) 
Email and voicemail for this line go to our ticketing system so we encourage you to leave a message.

Note: 
  • The RLC and Jasper ITS offices are open but are closed for drop in's, appointments only. 
  • If you have an appointment please remember to wear a mask or you will not be allowed to enter the office. 
  • ITS representatives will still be going into to classrooms to respond to classroom issues. 

Please follow these instructions to update your personal email address:

How to Update Your Personal Email.

Remember that IT Services will never ask you for your password.

We encourage you all to please reset your computer password and provide the temporary password to ITS prior to dropping it off at Client Services. If you do not do this prior, please allocate an extra 5 minutes to work with a Client Services representative so that we can assist you in changing your password when working with us. Upon completion of work on your computer, please allocate another 5 minutes so that a Client Services representative can assist you in changing your password back to its original state. This is necessary in order to safeguard your password. Remember that you should never give your password out to anyone under any circumstances. Note that the same procedure holds true when you are requesting assistance with one of your Manhattan College accounts. For more details about best practices for keeping your information secure at Manhattan College click this Cyber Safety link found on the ITS website.

Client Services can NOT lend out equipment to students. If a student needs equipment for a project, they must have a Manhattan College employee sign out equipment on their behalf. Note that the Manhattan College employee is responsible for that equipment.

Client Services can provide short-term loaner equipment such as laptops and projectors by reservation. Note that if equipment is needed long term, it should be purchased via your department.

In lieu of loaning certain cables and remotes, Client Services has installed commonly used VGA and Audio cables as well as projector remotes in all yet-to-be-renovated classrooms. Network cables will be provided to faculty upon request. Faculty requiring other specialty cables or adapters (such as Apple VGA adapters) should contact Client Services for assistance purchasing this equipment as they are not stocked or provided by Client Services.

The Client Services office does not work on personal computers. We will train employees and students and instruct them on how to fix their computers, but personal computers cannot be dropped off for service. No personal items should ever be left in any of the Client Services offices.

Please remember to plan event setups in advance. We work with limited resources so we cannot always complete last minute requests.

Client Services currently has 2 convenient locations: Jasper Hall, Ground Floor, North Side & RLC 103C. Please stop by the location closest to you. As a reminder at this time the offices are only open by appointment. Please wear a mask once you have received confirmation of an appointment from a member of the ITS team. 

Client Services Hours of Operations can be found here.

Computer Lab Hours can be found here. Please note that ITS encourages you to use Remotely.

Campus-owned computers are purchased with hardware support provided by the manufacturer. ITS will diagnose and determine whether manufacturer hardware support is needed. For the fastest service, clients are also able to contact the manufacturer directly to access hardware support and replacement.

Your feedback helps us improve our service and should be sent to: Tell ITS

Don't forget to add us to your Google+ circles +ITS.  Follow us on Twitter @MC_ITS and Instagram mc_ITS.

Check out our Manhattan College ITS Blog.

Thanks and wishing everyone a productive semester on behalf of the ITS team!

Friday, January 15, 2021

Sign Up: Spring 2021 Flexible Learning Classroom Technology Demo

In preparation for the Spring 2021 semester, ITS will be hosting another round of Flexible Learning Classroom Technology Demo sessions. 

We encourage you to review this Flexible Learning Classroom Technology demo video prior to attending the session.

The Dates:
  • January 19th-22nd (Tuesday-Friday
  • January 25th and 26th (Monday and Tuesday)

During the session you will be able to see a demonstration of the technologies that will be provided in the classrooms for flexible learning purposes as well as the opportunity and space to test it out on your own. These technologies include an IPEVO Document Camera, a Google speakermic, and a USB web cam. These sessions will be by appointment only on a first come, first serve basis.

We are encouraging members of the community who use their own devices during teaching to bring them and test them out with the tech independently, after the training. A set of rooms have been reserved for faculty to use after their workshop. This allows you to see how the technology will work with your device before classes begin. Should you choose to bring your own device please make sure that you have downloaded the free software that accompanies the Document Camera: IPEVO Visualizer Software. We recommend that you select the Windows 7 and above download option. 


Sign Up For A Session

Please use this link to schedule your time. Please make sure to bring a mask. If you do not have one please let us know so we can provide one for you. If you have any conflicts or questions please reach out to sleavey01@manhattan.edu

We look forward to meeting with you soon!

Monday, January 11, 2021

Sign Up: Spring 2021 Flexible Learning Classroom Technology Demo

In preparation for the Spring 2021 semester, ITS will be hosting another round of Flexible Learning Classroom Technology Demo sessions. 

We encourage you to review this Flexible Learning Classroom Technology demo video prior to attending the session.

The Dates:
  • January 19th-22nd (Tuesday-Friday
  • January 25th and 26th (Monday and Tuesday)

During the session you will be able to see a demonstration of the technologies that will be provided in the classrooms for flexible learning purposes as well as the opportunity and space to test it out on your own. These technologies include an IPEVO Document Camera, a Google speakermic, and a USB web cam. These sessions will be by appointment only on a first come, first serve basis.

We are encouraging members of the community who use their own devices during teaching to bring them and test them out with the tech independently, after the training. A set of rooms have been reserved for faculty to use after their workshop. This allows you to see how the technology will work with your device before classes begin. Should you choose to bring your own device please make sure that you have downloaded the free software that accompanies the Document Camera: IPEVO Visualizer Software. We recommend that you select the Windows 7 and above download option.


Sign Up For A Session

Please use this link to schedule your time. Please make sure to bring a mask. If you do not have one please let us know so we can provide one for you. If you have any conflicts or questions please reach out to sleavey01@manhattan.edu.

We look forward to meeting with you soon!

Monday, August 31, 2020

Fall 2020 Flexible Learning Technology Training Sessions

ITS will be offering more training on the Flexible Learning technology that has been installed in the classrooms on campus beginning this week. These training’s will occur through the month of September. They are by appointment only.


  1. Tuesday Morning: Virtual Q&A Session from 8am-10am 

    1. This remote session will be hosted by a member of ITS. During the session you can sign up for 15 minutes at a time to meet with someone from the technology training team. You can expect to have classroom technology questions answered during the session. Sign up here.

  2. Thursday Evening: Virtual Q&A Session 5pm-7pm

    1. This remote session will be hosted by a member of ITS. During the session you can sign up for 15 minutes at a time to meet with someone from the technology training team. You can expect to have any classroom technology questions answered during the session. Sign up here.


  1. Wednesday Afternoon: Flexible Learning Classroom Demonstration MGL 202 3pm-4:30pm

    1. This in-person session offers a demonstration of how to use the technology that has been installed in the classrooms by a member of ITS. You can sign up for a session here



*If you have any scheduling issues (time slot unavailable, etc) or questions please e-mail sleavey01@manhattan.edu directly for help* 


Tuesday, January 14, 2020

Welcome Back! Spring Semester IT Services Announcements

Happy New Year! We would like to welcome everyone back to campus and trust everyone had a relaxing and restorative winter break.


ITS Winter Updates

Client Services and Operations had a very productive winter break by working hard to stay on top of all maintenance and support of technology for staff and students during the intersession. We are grateful for all the hard work they do year round! 


ITS New Training Coordinator and Training Request Reminder

Susanne Leavey, a 2015 Graduate of Manhattan College, began in her new position of "IT Training Coordinator" on January 3rd, 2020. ITS would like to take the time to remind you that you may utilize the Training Department as a resource by requesting trainings. If you would like to request a training you can do so by emailing its@manhattan.edu or requesting a training through the MC Service Catalogue by selecting "IT Training Services" under categories. 

We hope you have a great semester and make sure to be on the lookout for helpful tips and tricks in our upcoming blog posts! 

ITS STARS Update:

A Student Technology And Resource Specialist (STARS) is a Manhattan College student who exemplifies Lasallian values by utilizing their unique skill set to assist members of the Manhattan College community. A STAR has a combination of excellent interpersonal communication skills and technology knowledge. STARS show compassion when working with members of the community who are having technical difficulties. STARS have been going through ongoing training this Fall and upgrading their technical skills in order to offer even stronger support to the Manhattan College community. Managers are organizing training and a student management hierarchy with the continued goal of a 90% student run Client Services department in the upcoming Spring 2020 semester.

Reminders

Have a question? Check out our Knowledge Base first.

The ITS Service Catalogue is a great resource!

The best way to get in touch with a Client Services representative is an email to its@manhattan.edu 
or a phone call to x7973 (718-862-7973) 
Note that email and voicemail for this line go to our ticketing system so we encourage you to leave a message

Please follow these instructions to update your personal email address:

How to Update Your Personal Email.

Remember that IT Services will never ask you for your password.

We encourage you all to please reset your computer password and provide the temporary password to ITS prior to dropping it off at Client Services. If you do not do this prior, please allocate an extra 5 minutes to work with a Client Services representative so that we can assist you in changing your password when working with us. Upon completion of work on your computer, please allocate another 5 minutes so that a Client Services representative can assist you in changing your password back to its original state. This is necessary in order to safeguard your password. Remember that you should never give your password out to anyone under any circumstances. Note that the same procedure holds true when you are requesting assistance with one of your Manhattan College accounts. For more details about best practices for keeping your information secure at Manhattan College click this Cyber Safety link found on the ITS website.

Client Services can NOT lend out equipment to students. If a student needs equipment for a project, they must have a Manhattan College employee sign out equipment on their behalf. Note that the Manhattan College employee is responsible for that equipment.

Client Services can provide short-term loaner equipment such as laptops and projectors by reservation. Note that if equipment is needed long term, it should be purchased via your department.

In lieu of loaning certain cables and remotes, Client Services has installed commonly used VGA and Audio cables as well as projector remotes in all yet-to-be-renovated classrooms. Network cables will be provided to faculty upon request. Faculty requiring other specialty cables or adapters (such as Apple VGA adapters) should contact Client Services for assistance purchasing this equipment as they are not stocked or provided by Client Services.

The Client Services office does not work on personal computers. We will train employees and students and instruct them on how to fix their computers, but personal computers cannot be dropped off for service. No personal items should ever be left in any of the Client Services offices.

Please remember to plan event setups in advance. We work with limited resources so we cannot always complete last minute requests.

Client Services currently has 2 convenient locations: Jasper Hall, Ground Floor, North Side & RLC 103C. Please stop by the location closest to you. We encourage you to call first to be sure that someone is available as we are constantly assisting the Manhattan College community.

Client Services Hours of Operations can be found here.

Computer Lab Hours can be found here.

Campus-owned computers are purchased with hardware support provided by the manufacturer. ITS will diagnose and determine whether manufacturer hardware support is needed. For the fastest service, clients are also able to contact the manufacturer directly to access hardware support and replacement.

Your feedback helps us improve our service and should be sent to: Tell ITS

Don't forget to add us to your Google+ circles +ITS.  Follow us on Twitter @MC_ITS and Instagram mc_ITS.

Check out our Manhattan College ITS Blog.

Thanks and wishing everyone a productive semester on behalf of the ITS team!

Wednesday, January 16, 2019

Training for the new Kramer VIA GO

Training for the new Kramer VIA GO Wireless Presentation System:

Weds.   1/16  12-2:00 pm Miguel 305
Fri.      1/18  10-12:00 pm Leo Hall 237
Please stop by these classrooms to find out how to connect using Kramer VIA GO. This is the new version of AirPlay.

Kramer Via Go Home Screen
Kramer Via GO Home Screen

Classroom Technology:  If you are in a new classroom this semester or need a refresher in the classroom technology we have available please review attached  Podium Guide KBA.  
Kramer VIA KBA's provide instructions and videos for connecting wirelessly using the Kramer system. AirParrot is no longer being supported for wireless connections.
Most classrooms on campus have been upgraded to the new Kramer VIA Go wireless system. For a complete list of all new classrooms using the new Kramer system review this list

Feel free to contact ITS to set up an appointment to go over connecting wirelessly with Kramer VIA in your classroom:
Email:  ITS@manhattan.edu
Telephone:  718-862-7973 

Monday, August 29, 2016

Welcome Back


We would like to welcome everyone back to campus and trust everyone had a relaxing and restorative summer break.


ITS Summer Updates
Client Services and Operations had a busy and very productive summer and would like to share some of our updates and accomplishments as we strive to be a strategic partner and provide  exceptional customer service  to the entire Manhattan College Community:


Audio Visual Technology Enhancements have been made in the following classrooms.  Crestron Control Units, are the most up to date and easy to use podium set ups for classrooms, these have been installed in the following areas:

Crestron Control Unit
      • Hayden Hall, Room 100  
      • Research & Learning Center, Room 200  
      • De La Salle Hall, Rooms 212 & 308, in addition, a computer and podium have been installed.  
      • Leo Hall, Room102, in addition, an  Ergotron  Monitor Stand was installed
      • Smith Auditorium  


In an effort to meet the demands of additional classroom space our offerings of extra space have expanded to include:
  • O’Malley Library, Room 410 has been updated and is now both a computer lab and a classroom with the following updates:
  • A new teacher presentation computer mounted on an Ergotron Arm
  • A new Pixie Plus A/V Control Unit - no remote needed!
  • O’Malley Library, Room 104 has an update in progress, we are continuing to work on improving this room's technical features.
  • Miguel Hall Room 218 has an 84" SmartBoard, a full wall glass whiteboard and even more technical upgrades are scheduled.

Summer 2016 Computer Lab Upgrades
The following Computer Labs received new computers & monitors this summer:
      • Research & Learning Center, Room 104
      • Research & Learning Center, Room 107
      • De La Salle Hall, Room 314


The Proactive Projector  Replacement initiative has made much progress through the summer and will continue throughout the upcoming year.  We have added new mounting brackets to this initiative.  These new mounts fit into the existing ceiling tile grid, making them much more seamless.  Also, they have a quick swap secure mount, making projector replacements quicker and offering a high level of security.


The following rooms have been renovated with new projectors this summer:
  • Hayden Hall, Room 104
  • Hayden Hall, Room 105
  • Hayden Hall, Room 202
  • Hayden Hall, Room 409
  • Hayden Hall, Room 507
  • Alumni Hall Room 202B, in addition, Airplay was added
  • Hayden Hall Room 202B, the following improvements were also added to this room:
    • A screen
    • Airplay
Software Updates:
All the Computer labs on campus have been upgraded with MS Windows 10.


Upcoming Project: Infrared Repeaters
We want to provide an update about another project which will provide an improved user experience for faculty and staff in our classrooms and meeting spaces:  
Infrared Repeaters are being installed in every room with an Airplay device setup. This device will make it much easier to reset Airplay devices.  We will have quicker turn around time when troubleshooting Airplay issues.


ITS STARS Update:

A Student Technology And Resource Specialist (STARS) is a Manhattan College student who exemplifies Lasallian values by utilizing their unique skill set to assist members of the Manhattan College community.  A STAR has a combination of excellent interpersonal communication skills and technology knowledge.  STARS show compassion when working with members of the community who are having technical difficulties.  STARS will be going through ongoing training this Fall and  upgrading their technical skills in order to offer even stronger support to the Manhattan College community.
Reminders

____________________________________________________________________

Have a question?  Check out our Knowledge Base first.


The best way to get in touch with a Client Services representative is an email to its@manhattan.edu or a phone call to x7973 (718-862-7973). Note that email and voicemail for this line go to our ticketing system so we encourage you to leave a message.


Remember that we will never ask you for your password. We encourage you all to please reset your computer and provide the temporary password to ITS prior to dropping it off at Client Services. If you do not do this prior, please allocate an extra 5 minutes to work with a Client Services representative so that they can assist you in changing your password when working with us. Upon completion of work on your computer, please allocate another 5 minutes so that a Client Services representative can assist you in changing your password back to its original state. This is necessary in order to safeguard your password. Remember that you should never give your password out to anyone under any circumstances. Note that the same procedure holds true when you are requesting assistance with one of your Manhattan College accounts.


Client Services can NOT lend out equipment to students. If a student needs equipment for a project, they must have a Manhattan College employee sign out equipment on their behalf. Note that the Manhattan College employee is responsible for that equipment.


Client Services can provide short-term loaner equipment such as laptops and projectors by reservation. Note that if equipment is needed long term, it should be purchased via your department.


In lieu of loaning certain cables and remotes, Client Services has installed commonly used VGA and Audio cables as well as projector remotes in all yet-to-be-renovated classrooms. Network cables will be provided to faculty upon request. Faculty requiring other specialty cables or adapters (such as Apple VGA adapters) should contact Client Services for assistance purchasing this equipment as they are not stocked or provided by Client Services.


The Client Services office does not work on personal computers. We will train employees and students and instruct them on how to fix their computers, but personal computers cannot be dropped off for service. No personal items should ever be left in any of the Client Services offices.


Please remember to plan event setups in advance. We work with limited resources so we cannot always complete last minute requests.  
Client Services currently has 3 convenient locations: Jasper Basement, LIB 502/504, & RLC 103. Please stop by the location closest to you. We encourage you to call first to be sure that someone is available as we are constantly assisting the Manhattan College community.


Client Services Hours of Operations can be found here.


Computer Lab Hours can be found here.


Campus-owned computers are purchased with hardware support provided by the manufacturer. ITS will diagnose and determine whether manufacturer hardware support is needed. For the fastest service, users are also able to contact the manufacturer directly to access hardware support and replacement.




Don't forget to add us to your Google+ circles +ITS and follow us on Twitter @MC_ITS


Check out our Blog: http://itsblog.manhattan.edu/


Check out our known issues page: http://itsblog.manhattan.edu/p/known-issues.html


Thank you for your attention.

Wednesday, August 3, 2016

New Faculty Classroom Demo Training


Take a Technology Tour of the Manhattan College classrooms and learn how to facilitate computer presentations in a variety of different classrooms.

Other topics addressed will include how to connect your computer to a range of podiums.

Dates and Times:

Thursday, Aug 25 at 10:00 am
Wednesday, Aug. 31 at 12:00 pm
Thursday, Sept. 6 at 3:30 pm

Location:  De La Salle Hall, Room 212

 

Please RSVP with this Google Form.






Tuesday, January 19, 2016

Classroom Technology Training Tuesday 1/26 & Wednesday 1/27

ITS will be providing classroom technology training Tuesday January 26th at 3:30PM and Wednesday January 27th at 12PM.  Both sessions will start in Miguel 201.

We will take faculty to classrooms around campus to show how the technology works in the different rooms. It is highly recommended that new faculty or faculty wishing to have a refresher attend.  Since we will be travelling to different rooms, it is important to be on time.

Please RSVP here.

Tuesday, August 25, 2015

25Live Training: Week of 8/24

25Live training TODAY 8/25 at 3:30PM in O'Malley Library 410

Access to 25Live is now available to all campus users via the college calendar website (http://manhattan.edu/calendar) by clicking on the green “Reserve a Room” button.

In person training sessions are available every Tuesday and Wednesday through September.  See the 25Live training schedule here.  No sign up is needed, just come to any scheduled session.

Additionally, see this website for written instructions on how to use 25Live.