Monday, March 28, 2022

Network Equipment Upgrade Thomas - 3/30

UPDATE: This Maintenance has been completed as of 6:50 AM

In order to improve the wired and wireless networks on campus, as well as increase the stability and security of the network, ITS will be updating the firmware on equipment located in Thomas Hall. 

ITS will be conducting maintenance on some network equipment located in Thomas Hall on Wednesday, March 30th, 2021 from 6am - 7am.

We apologize for any inconvenience that this may cause. If you have any questions, comments, or concerns, please contact ITS by emailing or calling 718-862-7973. 

Monday, March 14, 2022

Friendly Reminder: Back Up Your Data

Google Drive Logo
With the convenience of the cloud and apps like Google Drive, it’s pretty easy to forget to back up your data. This is just a friendly reminder to do so!

Data on Google Drive:

Make sure that you have all of your data backed up either on your hard drive, a storage device, or a separate cloud storage service.

File Streaming:

If you are using Drive File Stream, it is very important that you are regularly checking to make sure that your data is syncing/saving properly. 

Once you’re logged into your google drive via web browser make sure that any files you worked on using drive file stream are present and up to date. You can access your drive via file stream or web browser on any device

Losing data can be incredibly stressful, but it is preventable! Here are some previously shared tips: 

  • Your critical data should never reside in a single place.
  • The ideal backup strategy will typically include both an online backup service (Google Drive) to ensure your data is secure no matter what happens to your mobile device or computer.
  • Running consistent, automatic backups is a straightforward process that will take a little time to set up and will require even less to maintain.
  • Backups can be configured to run in real time when files on your computer are changed.
  • Routinely test your backup solution to ensure you can recover your data in the event that you do actually need to restore from a backup.
If you have any questions or concerns about this please reference our knowledge base articles or contact the ITS Help Desk for further assistance! 

Information partially taken from: 

Wednesday, March 9, 2022

Network Equipment Upgrade - 3/17 from 6AM - 10AM

Update: This Maintenance has been canceled

 In order to maintain a safe, secure, and reliable network, ITS will be upgrading the core equipment of our network infrastructure. This will occur on March 17th and is expected to last from 6 AM-10 AM. This maintenance will cause our network to be down during the duration of the maintenance period and will affect devices that connect to the internet.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing

Friday, March 4, 2022

Planned Outage - Banner & Self-Service Applications

Dear Colleagues,

Information Technology Services will be performing upgrades to the Banner administrative system.  This scheduled maintenance will require the server to be off line tonight (March 4) beginning at 9:00pm.  We expect this upgrade to take several hours.  Self-Service will be impacted for the duration of the upgrade.

Thank you for your patience during this short outage.

Information Technology Services

Tuesday, March 1, 2022

Horan Hall - Brief Network Outage - 3/2 at 11am

 Physical Plant will be conducting a generator test in Horan Hall on Wednesday, March 3rd, 2022 at 11 AM.

There will be two brief outages, one while switching to generator power, the other while switching back to main power. Both wired and wireless will be affected during this generator test.

Only Horan Halls will be affected during this generator test. This will not affect the rest of campus.

If you have any questions, please contact ITS at We apologize for this inconvenience.