Tuesday, January 25, 2022

ITS PRIORITIZED SUPPORT JANUARY 26 - FEBRUARY 9, 2022

ITS Client Services will be providing prioritized support to classroom issues and network support requests from Wednesday, January 26 - Wednesday, February 9, 2022.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, January 10, 2022

Spring 2022 Classroom Technology Training Signup

ITS will be offering classroom technology training sessions from January 10th-26th. 

The trainings will take place on campus with a member of the ITS technology training team. 

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Spring. Please note some classrooms are different than others so the training will be specific to the type of classroom you are teaching in. 

To sign up please click here

ITS will also be offering training the second week of classes from January 19th to the 26th. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that time frame. 

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you.

Friday, January 7, 2022

Spring 2022 Classroom Technology Training Sign Up

 ITS will be offering classroom technology training sessions from January 10th-14th. 

The trainings will take place on campus with a member of the ITS technology training team. 

The trainings will review the podium guides and basic troubleshooting for the technology in the classrooms. If possible, when signing up for a session, please include the classroom building and number you will be teaching in during the Spring. Please note some classrooms are different than others so the training will be specific to the type of classroom you are teaching in. 

To sign up please click here

ITS will also be offering training the second week of classes from January 19th to the 21st. Please email sleavey01@manhattan.edu to schedule a time to review the classroom technology during that week. 

Please feel free to reach out to Susanne Leavey (sleavey01@manhattan.edu) directly with any questions or to schedule an alternative time/date if none of the above work for you.

Monday, January 3, 2022

Updated Cyber Security Requirements

New Cyber Security Requirements

As you surely have seen in the news or in your personal life recently, cyber attacks continue to develop and increase in frequency and complexity.  Many organizations - including major technology and social media companies - are taking additional steps to ensure that the accounts of their employees and customers remain well-protected.  Manhattan College has not been immune to these attacks and associated risks and we are now being required to implement stricter controls for our community members who access institutional data.  Given this new reality, two specific requirements that we must meet are as follows:

  • All Employees must complete a yearly Cyber Security training program (More information will be coming about this shortly. This must be completed by January 21st, 2022)

  • All Employees must enroll their JasperNet account in Multi-Factor Authentication (MFA or 2SV) (Must be enrolled by January 18th or you will be auto-enrolled)



MFA Support Sessions


ITS will be offering support sessions with members from the Technology Training team for those who will need to enable DUO Multi-Factor Authentication on their JasperNet accounts. Below please find more information about the drop-in training sessions. There is no signup required.

When:

  • January: 5th, 12th, 18th, and 19th from 11:00am-2:00pm


Where: MGL 305 (Computer Lab)

Please remember to bring your cell phone to complete the setup.

If you are unable to attend or have any questions please contact its@mahattan.edu and someone from the Training Team will reach out to schedule a separate time and answer any questions you may have.