Showing posts with label duo. Show all posts
Showing posts with label duo. Show all posts

Wednesday, March 26, 2025

Duo Mobile iOS Update to Version 4.55 or Higher Prior to April 17, 2025

Notice has been sent to anyone running a version of Duo Mobile older than version 4.55 on an iOS device. Please update via the Apple App Store prior to April 17, 2025.
You can see the notice from Duo below for more details.

Duo Logo

Hello,


From April 17 to April 24, 2025, Duo will be rolling out changes to the activation links for activating Duo Mobile to address an issue preventing some customers from activating. As a result, Duo Mobile will require version 4.55 or newer on iOS for newly enrolled or re-enrolled Duo Mobile users.


According to our records, you or your sub-accounts have users actively using versions of Duo Mobile older than 4.55. Be aware that future activations on iOS will require Duo Mobile version 4.55 or newer to use activation links. This change does not affect these users’ ability to authenticate, but they will need to update their Duo Mobile version if they ever need to re-activate. The change also does not affect Android users.


If your users are unable to upgrade to Duo Mobile version 4.55 or newer on iOS, they can still activate Duo Mobile by manually entering an activation code within Duo Mobile.

 

Added enhancements

In addition to allowing for these updated activation links and providing up-to-date security, newer versions of Duo Mobile have improved functionality, including the ability to scan the activation QR code with the native camera app instead of requiring users to launch Duo Mobile first before completing the scan. We recommend all users stay up to date with the latest Duo Mobile version.

 

Contact us

Managed Service Providers may contact their MSP PM for additional details, such as the list of affected sub-accounts. If you don't have your MSP PM's contact details, write to msp@duo.com — we will put you in touch.


All other customers may reply to this email with any questions.


Thank you for being a Cisco Duo customer!


Cisco Duo Technical Communications Team

 

Cisco Systems, Inc. 17‌0 West Tasman Dr. San Jose, CA 95‌134

Friday, August 23, 2024

Message from the CIO: Changes to Duo Push Authentication

 To the Manhattan University Community,

           In an effort to increase our Cybersecurity posture, Duo will enable Verified Duo Push starting tomorrow, Saturday August 24th, 2024.

Verified Duo Push enables Manhattan University to be more secure in its authentication process. Instead of just hitting the green approve button, it will now ask you for a 4 digit code when you send a Duo Push to your mobile device.

If you have any questions, please send an email to its@manhattan.edu.

Thank you for your time and cooperation in this matter.

Sincerely,
Melvin Lasky
Chief Information Officer
Information Technology Services

Manhattan College Logo/Shield

Monday, January 3, 2022

Updated Cyber Security Requirements

New Cyber Security Requirements

As you surely have seen in the news or in your personal life recently, cyber attacks continue to develop and increase in frequency and complexity.  Many organizations - including major technology and social media companies - are taking additional steps to ensure that the accounts of their employees and customers remain well-protected.  Manhattan College has not been immune to these attacks and associated risks and we are now being required to implement stricter controls for our community members who access institutional data.  Given this new reality, two specific requirements that we must meet are as follows:

  • All Employees must complete a yearly Cyber Security training program (More information will be coming about this shortly. This must be completed by January 21st, 2022)

  • All Employees must enroll their JasperNet account in Multi-Factor Authentication (MFA or 2SV) (Must be enrolled by January 18th or you will be auto-enrolled)



MFA Support Sessions


ITS will be offering support sessions with members from the Technology Training team for those who will need to enable DUO Multi-Factor Authentication on their JasperNet accounts. Below please find more information about the drop-in training sessions. There is no signup required.

When:

  • January: 5th, 12th, 18th, and 19th from 11:00am-2:00pm


Where: MGL 305 (Computer Lab)

Please remember to bring your cell phone to complete the setup.

If you are unable to attend or have any questions please contact its@mahattan.edu and someone from the Training Team will reach out to schedule a separate time and answer any questions you may have.

Monday, November 29, 2021

DUO MFA Support Sessions

ITS will be offering support sessions with members from the Technology Training team for those who will need to enable DUO Multi-Factor Authentication on their JasperNet accounts. Below please find more information about the drop-in training sessions. There is no signup required.

When:
  • December: 1st, 8th, 15th, and 22nd (all Wednesday’s) from 11:00am - 2:00pm

  • January: 5th, 12th, and 19th (all Wednesday’s) from 11:00am-2:00pm

Where: MGL 305 (Computer Lab)

Please remember to bring your cell phone to complete the setup.

For more information on why this is needed please refer to this post.

If you are unable to attend or have any questions please contact its@mahattan.edu and someone from the Training Team will reach out to schedule a separate time and answer any questions you may have.


New Cyber Security Requirements

As you surely have seen in the news or in your personal life recently, cyber attacks continue to develop and increase in frequency and complexity.  Many organizations - including major technology and social media companies - are taking additional steps to ensure that the accounts of their employees and customers remain well-protected.  Manhattan College has not been immune to these attacks and associated risks and we are now being required to implement stricter controls for our community members who access institutional data.  Given this new reality, two specific requirements that we must meet are as follows:

  • All Employees must complete a yearly Cyber Security training program (More information will be coming about this shortly. This must be completed by January 21, 2022)

  • All Employees must enroll their JasperNet account in Multi-Factor Authentication (MFA or 2SV) (Must be completed by January 18th, 2022 or you will be auto-enrolled)


Cyber Security Training

ITS is actively working with our insurance provider to develop a yearly Cyber Security training program that must be completed on a yearly basis starting in January 2022.  More information about the cyber security training program will be made available in the new year and must be completed by December 31st each year.  Content for the initial training program will be delivered by our insurance provider, however, we will assess the program throughout the year and provide the opportunity for campus experts to participate in determining and developing the curriculum for following years in alignment with the same requirements of the insurance provider.  ALL employees (including Faculty, Graduate Assistants, and Student Employees) will be required to complete this course yearly.


Multi-Factor Authentication

Multi-Factor Authentication (MFA) - sometimes referred to as Two-Step Verification (2SV) - will be required for all employees going forward and must be implemented no later than January 2022.  While Manhattan College has previously taken a very targeted and calculated approach to require MFA based on a “risk score” (i.e. users that access Banner or other escalated access), we must now require MFA for ALL employees (including Faculty, Graduate Assistants, and Student Employees).  To date, over 670 community members have already enrolled in MFA.  ITS will be contacting community members that still need to enroll in MFA in the coming days to provide instructions and support for enabling MFA by 1/18/2022.


MFA Support Sessions


ITS will be offering support sessions with members from the Technology Training team for those who will need to enable DUO Multi-Factor Authentication on their JasperNet accounts. Below please find more information about the drop-in training sessions. There is no signup required.

When:

  • January: 12th, 18th, and 19th (all Wednesday’s) from 11:00am-2:00pm


Where: MGL 305 (Computer Lab)

Please remember to bring your cell phone to complete the setup.

If you are unable to attend or have any questions please contact its@mahattan.edu and someone from the Training Team will reach out to schedule a separate time and answer any questions you may have.


Friday, January 31, 2020

Reminder: Enable Push Notification for Duo

As the Multifactor Authentication app, Duo, begins to make its way to the Manhattan College community, we would like to offer a helpful tip for getting started! 


In order to get started, it is necessary to download the "Duo Mobile" app. Once you have downloaded the app and open it, the app will prompt you to allow "Push Notifications". It is important that you allow your phone to receive these notifications. Enabling these notifications will allow you to have a quick and secure sign on process!

If you are not sure how to turn on these notification, please reference our knowledge base article on how to enable push notifications on your phone