LabStats Features Manhattan College on Homepage

Check out Rich Musal, Director of Client Services & Operations, and Anita McCarthy, Training Manager, IT Services, discussing how LabStats helped Manhattan College make better, more informed budgeting decisions for their computer labs. 

This interview is featured on the LabStats home page.

Software usage data was used to accurately adjust the amounts of licenses being purchased. A request to make more open computer labs available to students was proved unnecessary when hardware usage data was presented to administration.

IT Services uses the data from Labstats to support LabSeat. Which can be found on inside.manhattan.edu Quick Links (see image below.)  This  is a new web application that is installed on our lab computers.  These simple computer lab maps show computer availability in real time before you leave for the lab. This is especially useful during busier times such as midterms and finals week as students can choose where to study by how many computers are available.

Often times a lab is underutilized because students don’t know it exists. They flock to common areas like the library or student center, walking past smaller labs in department buildings or multi-use classroom labs. The data LabSeat provides solves this challenge.

For more details please review LabSeat: Find an Open Computer on Campus.

Partially reposted from the LabStats home page.

Helping Students Find Available Computers on Campus

LabSeat is a new web application that was installed on our lab computers last year.  These simple computer lab maps show computer availability in real time before you leave for the lab. This is especially useful during busier times such as midterms and finals week as students can choose where to study by how many computers are available.

Often times a lab is underutilized because students don’t know it exists. They flock to common areas like the library or student center, walking past smaller labs in department buildings or multi-use classroom labs.

Manhattan College's Computer Labs were featured in a recent article on the LabStats website:  How to Even Out Computer Lab Usage Across Campus

The launch of the LabSeat project was a result of a collaboration of IT Services Operations, Web and Collaboration and Desktop Operations teams.  They were able to use LabStats Application Programming Interface (API) and make it possible to share LabStats data with other software programs.
The result of this successful initiative resulted in an excellent tool which helps students find tech on campus and allows IT Services to use the data to run our labs and equipment more efficiently.

Partially reposted from:  Helping Students Find Tech on Campus

LabSeat Outage Resolved

Update: We have identified a solution that is approved by LabStats.  The Desktop Operations team is working on deploying it now.  We expect that LabSeat data should be correct by Monday morning

At 7:22AM Friday December 1st, 2017 it was discovered that LabStats, the product powering LabSeat, is experiencing an outage.  Manhattan College ITS immediately reported the issue to LabStats Support.  We are awaiting an update from LabStats.  This post will be updated when we receive communication from LabStats.